PUMA Store Leadership Opportunity

1 month ago

Pretoria, Gauteng, South Africa PUMA Full time
Store Leadership Role at PUMA

This leadership position is an exciting opportunity to spearhead sales growth and customer experience within a retail store environment. As the Retail Store Manager, you will be responsible for driving strategic initiatives that align with PUMA's goals.

The ideal candidate will possess strong leadership skills, excellent communication abilities, and a proven track record of success in a customer-facing retail environment. If you are a results-driven professional looking to make a meaningful impact, this role may be an excellent fit for you.

  • In this capacity, you will be accountable for achieving or exceeding sales, KPIs, and profitability goals through effective planning, expense control, and customer service.
  • You will guarantee consistently high standards of customer experience within the store by implementing PUMA's Brand Values and service standards.
  • This role requires recruiting, training, developing, and succession planning for high-performing Associates and Management teams.
  • Prepare and administer timely performance appraisals for each member of the store team.
  • Hold team members accountable for meeting/exceeding company expectations through regular coaching, recognition, and necessary actions.
  • Spend 85% of working time engaging with consumers, selling, and coaching employees on the sales floor.
  • Responsible for ensuring training programs are successfully completed to drive results within the store.
  • Communicate and provide feedback to the Area Manager.
  • Implement, manage, and monitor Loss Prevention education, training, and awareness programs.
  • Directly responsible for executing and processing incoming and outgoing merchandise.
  • Responsible for Loss Prevention and Operational compliance within the store.
  • Achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts.
  • Participate in new store openings and/or closings; travel may be required.
  • Attend Store Manager Meetings and offsite training as required by the Area Manager.
  • Ensure proper execution of sales, exchange, and refund transactions at the cash desk, adhering to Associate Discount Policy & Procedure.
  • Maintain physical condition of the Store according to relevant guidelines and communicate maintenance needs.
  • Required to comply with all operational core competencies and key accountabilities.

This position offers a competitive salary of R800,000 per annum, commensurate with experience. Additionally, PUMA provides comprehensive benefits, including medical aid, life insurance, and retirement savings plan.

Requirements and Qualifications
  • National Senior Certificate
  • Three to four years of management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear) with a results-driven track record.
  • Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop, and retain top talent Managers and teams.
  • Strong interpersonal, communication, and motivational skills.
  • Commercial acumen.
  • Leadership skills.
  • PC-skills, MS-Office Knowledge, Outlook, Internet.

PUMA is committed to creating a diverse and inclusive work environment. We welcome applications from individuals with various backgrounds and experiences. Join our dynamic team and embark on an exciting career journey with PUMA.

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