Business Process Innovator

4 days ago


Pretoria, Gauteng, South Africa wePlace Full time

WePlace is seeking a Business Process Innovator to drive innovation, efficiency, and automation within our business processes. As a key member of our team, you will analyze, design, and implement improvements to enhance efficiency, reduce costs, and improve service delivery.

About the Role

The ideal candidate is highly analytical, technically inclined, and has a strong understanding of business process engineering within the financial services sector or financial department processes. You should be skilled in SQL queries and/or data analysis with a mindset focused on continuous improvement and automation.

Key Responsibilities:

  • Analyze and design improvements to business processes to enhance efficiency, reduce costs, and improve service delivery.
  • Conduct gap analyses and identify inefficiencies, providing practical and innovative solutions.
  • Develop end-to-end process documentation using BPMN, Visio, ARIS, or other process mapping tools.

Stakeholder Engagement & Collaboration:

  • Work closely with business units, data engineers, developers, and senior management to ensure successful implementation of process improvements.
  • Facilitate stakeholder workshops, user-story mapping sessions, and process documentation reviews.

Education & Certification:

  • Bachelor's Degree in Industrial Engineering, IT, Informatics, Business Process Management, or a related field.
  • Lean Six Sigma Greenbelt (or Black Belt) certification is highly preferred.


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