Director of Technology Transformation
7 days ago
Spar Group Limited is seeking an experienced Director of Technology Transformation to lead the company's technology transformation efforts.
The successful candidate will have a minimum of 15 years' management experience in technology services or a related function and a Bachelor's Degree in Computer Science, Commercial or a related field. The role requires a strong understanding of technology transformation, including change management, process improvement, and organizational design.
Key Responsibilities:
- Drives a service transformation vision and outcomes.
- Builds and implements 'technology as a service' vision, roadmap, and plans.
- Develops the departmental budget in collaboration with the National IT Executive.
- Leads the IT infrastructure and network strategy, defining and reporting on support metrics.
- Leads the devices, telecommunication, and mobility strategies.
- Leads the demand to deploy change management programme.
- Creates a service catalogue, service management operating model via shared services and relevant management frameworks for various portfolios.
- Reviews maturity & progress of ITSM Service Management framework/ITIL implementation & adoption.
- Continuously monitors and evaluates service performance.
- Reviews and selects a demand methodology and governance framework that encompasses Change Demand and Prioritisation and Programme Management.
- Leads the IT business continuity strategy, aligned with the overall business continuity strategy, reporting on IT continuity metrics.
- Ensures compliance with and monitoring of technical security strategies, regulations, standards, and best practices.
- Accounts to the National IT Executive, Finance, Legal and other stakeholders on defined Key Performance Metrics for technology shared services.
- Provides inspirational leadership and leads high-performing teams.
- Forms strategic relationships with senior key business stakeholders.
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