Complaints Resolution and Operational Excellence Lead

About UsTen Lifestyle Group is a global luxury concierge service that delivers exceptional experiences to high-net-worth individuals. Our goal is to become the most trusted service business in the world by providing innovative solutions that meet the unique needs of our clients.We achieve this by leveraging our proprietary technology-enabled platform and the...

Job DescriptionAt Black Pen Recruitment, we are seeking an exceptional Operational Excellence Lead to join our team. This is a unique opportunity to drive business growth and improvement by leading the development and execution of operational strategies.About the Role:Develop and implement strategic plans for operational excellence in alignment with the...

Leadership OpportunityWe are seeking a talented professional to join our team as an Operations Excellence Lead. In this role, you will be responsible for driving process improvements and leading cross-functional teams to achieve operational excellence. You will work closely with senior leadership to develop and implement strategies to improve efficiency,...

The role of Business Development Director is a great opportunity to take charge of operational excellence in our dynamic organisation in Durban. You'll have the chance to lead cross-functional teams and drive results-oriented initiatives that contribute to the company's success.Key responsibilities include:Driving operational performance improvements across...

Job Summary:">The Chief Operating Officer will play a critical role in shaping the future of Fusion Personnel by leading our operations and ensuring alignment with our strategic objectives. ">">Oversee the efficient operation of the factory, including administration, production, supply chain, and quality control.">Develop and implement operational strategies...

Job DescriptionWe are seeking a skilled Claims Fulfillment Consultant to join our team at Future Careers.About the PositionThis role requires strong analytical and problem-solving skills to manage claims effectively, ensuring customer satisfaction and regulatory compliance. As a Claims Fulfillment Consultant, you will be responsible for authorizing claims,...

The role of Senior Operations Manager is a critical position within Huntswood, requiring an individual with exceptional leadership and operational skills. The ideal candidate will be responsible for managing the day-to-day operations of the department, ensuring seamless delivery of client requirements.Key ResponsibilitiesLeadership and Team Management:Direct...

Job SummaryWe are currently seeking an Operations Excellence Lead - Regional Focus to join our team at Fidelity Services Group (Pty) Ltd.The successful candidate will be responsible for leading the implementation of process improvements and ensuring operational consistency across branches.This role requires strong leadership and project management skills,...

We are looking for an experienced Foreclosure Resolution Expert to support our legal operations team. In this role, you will be responsible for managing foreclosure cases, communicating with stakeholders, and maintaining accurate records. If you have a strong understanding of the foreclosure process and excellent communication skills, we encourage you to...

Team Leadership:We are seeking an experienced Operations Team Lead to join our team at Prostaff Holdings. In this role, you will be responsible for leading a team of operations specialists to ensure the smooth delivery of services and products to our clients.Key Responsibilities:Lead a team of operations specialists to achieve strategic objectives and...

Job SummaryWe are looking for a highly motivated and organized Operations Supervisor to manage our store operations and lead a team of Shoppers and Drivers. The ideal candidate will have excellent leadership and problem-solving skills.Main ResponsibilitiesSupervise a team of Shoppers and Drivers to meet set objectives and improve overall performance.Maintain...

About the CompanyWe are Wasteplan, a leading waste management company dedicated to providing efficient and effective solutions for our clients. We are seeking a highly skilled and experienced professional to join our team as the Head of Operations.Key ResponsibilitiesProvide strategic direction and leadership to the operations teamDevelop and implement...

Required Skills and QualificationsTo be successful in this role, you will need:Grade 12 qualificationAt least 2 years of experience in Workforce Management from the BPO industryExperience in generating Long Range Forecasting and Capacity PlanningExcellent communication and leadership skillsYou will also need to have good knowledge of MS-Office and Power BI,...

Job OverviewWe are seeking an experienced Technical Resolution Expert to join our IT support team at Betting Entertainment Technologies (Pty) Ltd. The successful candidate will be responsible for analyzing and resolving complex software issues, working closely with cross-functional teams to identify and implement process improvements.ResponsibilitiesAnalyze...

About the TeamWe are part of Telesure Investment Holdings (TIH), a leading financial services provider in South Africa.Job Summary: As a Customer Service Consultant, you will be responsible for managing customer relationships, resolving claims, and providing exceptional customer service.Key Responsibilities:Customer Service: Deliver exceptional customer...

About InsphiredWe are a leading provider of Client Services BPO solutions, committed to delivering exceptional results for our clients.Job DescriptionThe Head of Operations will be responsible for driving operational excellence and strategic growth across our organization. Key responsibilities include:Deliver KPIs and Contractual ObligationsFoster...

We are seeking a highly skilled Operations Excellence Manager to join our team at Edge Executives. As a key member of our operations team, you will be responsible for developing and implementing high-efficiency maintenance plans that drive cost savings and improve asset utilization.Your expertise in maintenance engineering and facilities management will be...

About the RoleThe Application Support Team Lead is responsible for leading a team of Application Support Analysts in delivering exceptional service to customers. The ideal candidate will have a proven track record of success in a similar role, excellent communication skills, and the ability to work effectively in a fast-paced environment.Main...

About the OpportunityThis is an exciting opportunity to join a dynamic and international company that operates a global luxury concierge service. As a Complaint Resolution Specialist, you will play a critical role in delivering exceptional customer experiences to our high-net-worth clients.You will be responsible for actively receiving and resolving new...

Job SummaryWe are seeking an experienced leader to join our team as the Application Support Team Lead. In this role, you will be responsible for leading a team of technical experts to deliver high-quality services and ensure seamless operations.Main Responsibilities:Lead a team of Application Support Analysts to deliver exceptional customer experienceDevelop...