Operational Excellence Director

4 days ago


Cape Town, Western Cape, South Africa Clicks Group Full time

This is an exciting opportunity to lead the operational framework for a global wealth-tech firm, ensuring seamless execution of investment operations, client services, production support, and financial crime risk mitigation.

As a strategic leader, you will oversee the end-to-end operational framework, driving cross-market synergies, optimizing operational efficiency, and aligning regional processes with global enterprise standards.

  • 15+ years of senior leadership experience in financial services, investment operations, or asset management.
  • Proven experience managing large-scale operational teams in a regulated financial environment.
  • Strong background in risk management, financial crime prevention, and business continuity planning.
  • Experience in cross-market operational standardization and working with global teams.
  • Previous responsibility for P&L, budget planning, and cost optimization in a complex operational setting.
  • Strategic leadership with the ability to drive operational efficiency at scale.
  • Strong understanding of investment platforms, financial regulations, and compliance requirements.
  • Expertise in change management, process optimization, and digital transformation.
  • Ability to manage stakeholders across multiple markets and collaborate with global teams.
  • Data-driven decision-making with a focus on KPIs, risk assessment, and operational performance metrics.


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