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Technical Support Role

1 week ago

Kempton Park, Gauteng, South Africa Xeon Holdings Full time
Key Responsibilities
  • Provide technical support to end-users, addressing hardware, software, and networking issues.
  • Install, configure, and maintain Microsoft Windows operating systems and related software applications.
  • Perform troubleshooting of IT devices, including desktops, laptops, printers, CCTV and access systems, as well as mobile devices.
  • Analyze device replacement needs and coordinate procurement processes for IT equipment.
  • Manage inventory of IT assets, ensuring accurate records of devices and software licenses.
  • Provide on-site support and assistance to users in the office, and all other branches remotely, ensuring minimal downtime.