Service Delivery Operations Manager

1 day ago


Cape Town, Western Cape, South Africa Tata Consultancy Services Full time

**Job Description**

In this role, you will be responsible for managing the day-to-day activities of the service delivery team. This includes coordinating project plans, resource allocation, and performance monitoring.

You will also be responsible for identifying areas for improvement and implementing changes to enhance service quality and efficiency. Your goal will be to ensure that all stakeholders receive excellent service and support throughout the project lifecycle.

The ideal candidate will have a strong background in project management, with experience in managing multiple projects simultaneously. You should possess excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment.

Apart from project management skills, you should also have a good understanding of industry trends and best practices in service management. You should be able to analyze complex problems and develop creative solutions to address them.

We are looking for a highly motivated and results-driven individual who can take ownership of the service delivery process and drive improvements. If you have a passion for delivering exceptional service and a track record of success in project management, we encourage you to apply.



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