Hotel Operations Manager

2 weeks ago


Midrand, Gauteng, South Africa HR Human Solutions Agency Full time
Job Summary

We are seeking a highly skilled and experienced Hotel Administrator to join our team at HR Human Solutions Agency.

The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.

Key Responsibilities
  • Welcoming and directing guests in a friendly and professional manner
  • Providing high-quality customer service at all times
  • Managing front desk operations, including check-in and check-out, payments, and reservations
  • Ensuring accurate and prompt communication with guests and hotel staff
  • Reviewing and meeting guest special requests
  • Handling problems and issues in a professional and effective manner
Requirements
  • Experience in managing customer relations and front desk operations
  • High level of spoken and written English
  • Excellent customer service skills
  • Desirable: experience in hospitality, reception, and administration
What We Offer

As a Hotel Administrator at HR Human Solutions Agency, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and ensuring a seamless guest experience.

We are committed to providing a positive and supportive work environment, and we offer a range of benefits and opportunities for professional growth and development.


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