Splunk IT Specialist

4 weeks ago


Johannesburg, Gauteng, South Africa FrostByte Digital Full time
Splunk Engineer Job Description

FrostByte Digital is seeking a highly skilled Splunk Engineer to join our team. As a Splunk Engineer, you will be responsible for the implementation, configuration, and ongoing management of the Splunk IT Service Intelligence (ITSI) platform.

Key Responsibilities:
  • Implementation & Configuration: Design, implement, and configure Splunk ITSI to meet business needs, develop and configure key performance indicators (KPIs), service health scores, and service monitoring dashboards.
  • Monitoring & Maintenance: Monitor the performance and health of services using Splunk ITSI, perform regular maintenance and updates to ensure optimal performance, and troubleshoot issues related to Splunk ITSI and related data sources.
  • Data Analysis & Reporting: Analyze data to identify trends, irregularities, and potential problems affecting IT services, create reports and visualizations to provide insights into service health and performance, and develop custom dashboards and alerts to support proactive monitoring and incident response.
  • Collaboration & Support: Work closely with IT operations, development, and security teams to understand their monitoring needs and implement appropriate solutions in Splunk ITSI, provide training and support to end-users, and participate in on-call rotations and provide support during major incidents.
Qualifications:
  • Education & Experience: Bachelor's degree in Computer Science, Information Technology, or a related field, at least 5 years of experience working with Splunk, including at least 2 years with Splunk ITSI.
  • Technical Skills: Proficiency in Splunk, including data ingestion, field extraction, search processing, and dashboard creation, experience with ITSI modules, including KPI creation, service health scorecards, and glass tables, knowledge of scripting languages such as Python or Shell scripting, and familiarity with RESTful APIs and data integration techniques.
  • Soft Skills: Excellent analytical and problem-solving skills, strong communication and interpersonal skills, ability to work independently and as part of a team, and detail-oriented with a commitment to delivering high-quality work.

FrostByte Digital is an equal opportunities employer and welcomes applications from all qualified candidates. If you are a motivated and experienced Splunk Engineer looking for a new challenge, please submit your application.


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