Vehicle Service Representative

3 weeks ago


Johannesburg, Gauteng, South Africa First Degree Recruitment Full time

Job Title: Vehicle Service Advisor

Job Summary:

We are seeking a skilled Vehicle Service Advisor to join our team at an established dealership in Johannesburg. As a Vehicle Service Advisor, you will be responsible for welcoming customers, assessing their vehicle service needs, and communicating vehicle issues to customers. You will also be required to prepare service orders, coordinate with the service department, and ensure timely updates to customers regarding their vehicle’s status.

Responsibilities:

  • Welcoming customers and assessing their vehicle service needs.
  • Communicating vehicle issues to customers and providing repair recommendations.
  • Preparing service orders and coordinating with the service department.
  • Ensuring timely updates to customers regarding their vehicle’s status.
  • Reviewing repair orders and processing customer payments.
  • Maintaining high levels of customer satisfaction and service standards.

Requirements:

  • Minimum 2 years’ experience as a Service Advisor in the automotive industry.
  • Strong customer service and communication skills.
  • Knowledge of automotive repair and maintenance processes.
  • Proficiency in service management software and documentation.
  • Valid South African Driver’s License and a clear criminal record.

Benefits:

  • Competitive basic salary with incentives.
  • Comprehensive company benefits.


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