Contact Centre Agent
4 days ago
Benny Recruitment is a reputable recruitment agency dedicated to providing high-quality services to our clients.
SalaryThe annual salary for this role is estimated at $52,000, based on industry standards and location.
Job DescriptionWe are seeking a highly skilled Contact Centre Agent to join our team. In this role, you will be responsible for handling customer complaints and ensuring a positive customer experience.
- You will interact with customers via phone and respond to their inquiries in a professional and courteous manner.
- You will work collaboratively with colleagues to achieve sales targets and improve overall customer satisfaction.
To be successful in this role, you will need:
- Excellent communication and interpersonal skills.
- Able to work in a team environment and meet sales targets.
- Strong problem-solving and conflict resolution skills.
We offer a comprehensive benefits package, including:
- A competitive salary and bonus structure.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
If you are a results-driven and customer-focused individual who is passionate about delivering exceptional results, we would love to hear from you
-
Durban, KwaZulu-Natal, South Africa Black Pen Recruitment Full timeBlack Pen Recruitment specialises in placing talented individuals with leading brands across various sectors. As a specialist recruitment agency, we understand the importance of matching the right candidate with the right role.Our client is an award-winning, international multilingual contact centre, operating from strategically located centres and via...
-
Durban, KwaZulu-Natal, South Africa Talksure Full timeAbout TalksureTalksure is a well-renowned FSP offering a fantastic opportunity for Contact Centre Quality Assurance Professionals. If you possess the required experience and are seeking a career in a reputable organisation, then Talksure may be the ideal place for you.Job DescriptionCreate accurate scorecards to provide constructive feedback.Evaluate calls...
-
Sales Agent Wanted for a Rewarding Opportunity
3 weeks ago
Durban, KwaZulu-Natal, South Africa The Unlimited Group LTD Full timeKey Responsibilities:Contact prospective customers to sell and market our productsRequirements:Matric Certificate / NQF Level 4Minimum 6 months call centre sales experienceExcellent communication skills, both written and verbalWell organised, honest, and reliableCan work under pressureExcellent customer service skillsSelf-motivated and resilientWhat We...
-
Quality Assurance Agent
3 weeks ago
Durban, KwaZulu-Natal, South Africa Talksure Full timeTalksure is a well-established company seeking a Quality Assurance Agent to join our team. This role involves evaluating customer interactions and providing accurate feedback to ensure exceptional customer experiences.Key Responsibilities:Evaluate customer calls to determine quality and identify areas for improvementProvide constructive feedback to customer...
-
Durban, KwaZulu-Natal, South Africa Black Pen Recruitment Full timeAbout the RoleWe are seeking a highly skilled French Speaking Customer Service and Sales Representative to join our esteemed client's team, specialising in inbound multichannel customer support across various verticals. This is an excellent opportunity to work for a prestigious airline brand on multiple work streams, handling pre- and post-flight...
-
Durban, KwaZulu-Natal, South Africa The Unlimited Group LTD Full timeWe are a reputable Financial Services Company based in Durban, seeking a highly experienced Call Centre sales agent. Our company invests time and energy into growing and developing individuals to become the best of the best and succeed beyond expectations.Key Responsibilities:Contact prospective customers and sell our productsRepresent the company and ensure...
-
Financial Services Representative
3 days ago
Durban, KwaZulu-Natal, South Africa The Unlimited Group LTD Full timeWe are a reputable Financial Services Company based in Westville, Durban, and we are seeking to hire a highly experienced Call Centre sales agent. Our company invests time and energy into growing and developing individuals to become the best of the best and succeed beyond expectations.As a sales agent, you will be responsible for contacting prospective...
-
National Customer Service Centre Lead
3 weeks ago
Durban, KwaZulu-Natal, South Africa The Legends Agency Full timeJob DescriptionJob Title: Customer Service Centre ManagerThe Legends Agency is seeking a highly skilled and experienced Customer Service Centre Manager to lead our National Customer Service Centre in South Africa. As a key member of our team, you will be responsible for managing the entire Customer Service Division and Product Support Division call centre...
-
National Customer Service Centre Manager
3 weeks ago
Durban, KwaZulu-Natal, South Africa The Legends Agency Full timeJob OverviewThe Legends Agency is seeking a highly skilled Customer Service Centre Manager to lead our National Customer Service Centre team. This is a key position that requires a strong leader who can manage the entire Customer Service Division and Product Support Division call centre operations.Key ResponsibilitiesImplement and maintain call centre...
-
Sales Representative
1 month ago
Durban, KwaZulu-Natal, South Africa Exhilarate Full timeWe are Exhilarate, a reputable Financial Services Company based in Durban, and we are seeking a highly experienced Call Centre sales agent to join our team. As a sales agent, you will be responsible for contacting prospective customers, selling and marketing our products. The successful candidate will be a representation of the company, ensuring quality...
-
Customer Relationship Specialist
3 weeks ago
Durban, KwaZulu-Natal, South Africa Exhilarate Full timeUnlock Your Earning Potential with ExhilarateWe are a reputable Financial Services Company seeking to hire a highly experienced Call Centre sales agent. As a sales agent, you will be responsible for contacting prospective customers, selling and marketing our products, and ensuring quality standards and principles are being adhered to.Key...
-
Durban, KwaZulu-Natal, South Africa The Unlimited Group LTD Full timeWe are seeking a highly motivated and experienced Sales Agent to join our team at The Unlimited Group LTD. Our company is based in Westville; Durban, and we are committed to growing and developing our employees to reach their full potential.Job Requirements:Matric Certificate / NQF Level 4Minimum 6 months call centre sales experienceExcellent communication...
-
National Customer Service Centre Manager
1 month ago
Durban, KwaZulu-Natal, South Africa The Legends Agency Full timeJob Description: National Customer Service Centre ManagerLocation: Durban, South AfricaDepartment: Customer ServiceJob Level: ManagementSalary: R60 000.00 - R80 000.00Purpose of the RoleThe Customer Service Centre Manager is responsible for managing the entire Customer Service Division (CSD) and Product Support Division (PSD) call centre operations. This...
-
Customer Engagement Representative
3 weeks ago
Durban, KwaZulu-Natal, South Africa International Call Group Full timeJob Summary:We are seeking a highly motivated and results-driven Call Centre Sales Agent to join our team at International Call Group. As a Call Centre Sales Agent, you will be responsible for initiating outbound calls to potential customers with the goal of selling products or services.Key Responsibilities:Outbound CallingObjection HandlingAchieving Sales...
-
National Customer Service Centre Team Lead
4 days ago
Durban, KwaZulu-Natal, South Africa The Legends Agency Full timeThe Legends Agency is seeking a highly skilled and experienced CSC Manager to lead the customer service division and product support division call centre operations.This role entails implementing and maintaining call centre standards, resourcing, training, and optimizing efficiencies and controls to ensure desired service levels are consistently provided to...
-
High-Performance Sales Representative
3 weeks ago
Durban, KwaZulu-Natal, South Africa The Unlimited Group LTD Full timeAbout the Role:We are seeking a highly skilled and motivated sales agent to join our team at The Unlimited Group LTD. This is an exciting opportunity for a results-driven individual to contribute to our company's growth and success.Key Responsibilities:Contacting prospective customers to promote our products and servicesSelling and marketing our offerings to...
-
Customer Engagement Specialists
3 weeks ago
Durban, KwaZulu-Natal, South Africa Tower Group Full timeAre you a motivated sales professional looking for a new challenge?Tower Group is seeking a skilled Outbound Call Centre Agent to join our team.As an Outbound Call Centre Agent, you will be responsible for selling scratch & dent, vehicle tracking or tyre and rim products to clients.Requirements:A minimum of 6 months recent experience within an outbound call...
-
Customer Support Specialist
3 weeks ago
Durban, KwaZulu-Natal, South Africa CAMBRIDGE HOLDINGS Full timeWe are seeking highly motivated Customer Support Specialists to join our team at Cambridge Holdings. As a Call Centre Agent, you will be the first point of contact for our customers, providing exceptional support and resolving queries in a timely and professional manner.Responsibilities:Respond to customer inquiries via phone and emailProvide product...
-
Quality Assurance Specialist
1 month ago
Durban, KwaZulu-Natal, South Africa Talksure Full timeTalksure Quality Assurance Agent OpportunityWe are seeking a highly skilled Quality Assurance Agent to join our team at Talksure.Key Responsibilities:Develop and implement scorecards to provide accurate feedbackAssess and evaluate calls to ensure quality standards are metProvide constructive feedback to team membersIdentify and report trends and patterns in...
-
Sales Representative
1 month ago
Durban, KwaZulu-Natal, South Africa Sanlam Full timeAbout MiWayMiWay is a direct financial services company that offers a range of services under one convenient umbrella. We are passionate about service excellence, convenience, and providing our clients with superior value products. Our vision is to be a world-class direct financial services business that offers a complete array of services online.Job...