Business Process Analyst

4 weeks ago

Port Elizabeth, Eastern Cape, South Africa EnableSA (Pty) Ltd Full time
Job Title: Business Analyst

EnableSA (Pty) Ltd is seeking a highly skilled Business Analyst to join our team. As a Business Analyst, you will play a crucial role in driving impactful change within our organization by analyzing and enhancing business processes, collaborating with stakeholders to gather vital insights and requirements, and contributing to the development of innovative solutions that align with our company's goals.

Key Responsibilities:
  • Business Requirements Gathering: Collaborate with stakeholders to identify business needs and objectives, conduct interviews, workshops, and surveys to collect detailed information, and document business requirements clearly and concisely for approval.
  • Process Analysis and Improvement: Analyze existing business processes and identify areas for improvement, assist in designing efficient workflows and business processes, and support the development of process documentation, including flowcharts and diagrams.
  • Stakeholder Communication: Maintain effective communication with stakeholders across departments, translate technical information into business-friendly terms and vice versa, and present findings and recommendations to teams and management.
  • Documentation: Create and maintain documentation such as Business Requirement Documents (BRD), Functional Specifications, and project reports, and ensure that all documents are updated and stored in a central repository for easy access.
  • Data Analysis and Reporting: Support in gathering and analyzing data to inform decision-making, produce regular reports based on analysis, highlighting key insights, and assist with user acceptance testing (UAT) to ensure business requirements are met.
  • Testing and Quality Assurance: Track and document issues raised during testing and ensure they are resolved, and provide support in larger projects and assist in managing timelines, deliverables, and risks.
Requirements:
  • Qualifications & Experience: Bachelor's degree in Business, Information Technology, or related field, 1-2 years of experience in business analysis or similar role, and exposure to process mapping, requirements gathering, or project coordination.
  • Key Competencies: Strong analytical and problem-solving abilities, proficient in Microsoft Office Suite, basic knowledge of data analysis tools (e.g. SQL, Excel, Power BI) is a plus, ability to work collaboratively in a team environment, excellent communication and presentation skills, attention to detail and the ability to manage time effectively.
  • Flexibility: Additional functions and or duties may be required in addition to those listed above.

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