Technical Product Consultant
3 days ago
Mecs Africa is seeking a skilled Compass Configurer to join our team. The successful candidate will be responsible for configuring the Compass Retail product setup and ensuring that it meets the business requirements.
As a key member of our technical staff, you will work closely with clients to identify their needs and evaluate alternative business solutions using project management and Agile Release Trains (ARTs). You will also facilitate design review sessions, train users, and troubleshoot any issues that arise.
In addition to your technical expertise, you should have excellent communication and problem-solving skills. You will also need to investigate system problems and support the Application Managed Services (AMS) team in remediating production issues.
The ideal candidate should have at least 5 years' experience of business requirements analysis, Compass configuration experience of at least 5-7 years, and experience in the insurance industry. A working knowledge of AGILE and ability to write basic Oracle SQL queries will be advantageous.
Key Responsibilities:
- Compass Solution Development: Build a configurable solution on Compass based on business requirements.
- Client Support: Communicate effectively with clients to identify needs and evaluate alternative business solutions.
- Design Review Coordination: Facilitate / participate in design review sessions.
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Technical Support Engineer
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Technical Solutions Engineer
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Technology Solutions Consultant
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Business Growth Consultant
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Technical Support Expert
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HRIS Systems Consultant
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Technical Support Specialist
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Technical Team Leader
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