Team Lead
6 days ago
Nutun is seeking a seasoned Team Lead - Debt Recovery to join our dynamic Call Centre team. As a key member of our leadership team, you will play a critical role in driving revenue growth, improving customer satisfaction, and enhancing overall team performance.
Key ResponsibilitiesMain Objectives:
- Drive team performance through effective coaching, mentoring, and feedback.
- Identify and develop strategies to improve team productivity, efficiency, and morale.
- Develop and implement targeted training programs to enhance skills and knowledge.
- Collaborate with stakeholders to achieve business objectives and resolve issues.
- Ensure adherence to regulatory requirements, company policies, and industry standards.
- Maintain accurate records and reports to support decision-making and performance evaluation.
Essential qualifications and experience:
- Relevant degree or diploma.
- At least 3-5 years of experience in debt recovery or a related field.
- Proven track record of leading high-performing teams.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong analytical and time management skills.
Desirable behavioural competencies:
Leadership, innovation, adaptability, and customer focus.
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Development Lead – IT Team
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Technology Team Lead
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Service Delivery Team Lead
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IT Support Team Lead: Blc
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Data Science Team Lead
4 days ago
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Digital Distribution Team Lead
3 days ago
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Team Lead .NET Development Team
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Global SAP Team Lead
5 days ago
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Healthcare Assistant Team Lead
7 days ago
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Servicing Team Lead
19 hours ago
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Team Lead: Project Delivery
2 weeks ago
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Accounts Receivable Team Lead
2 weeks ago
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