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Operations Manager

1 week ago

Cape Town, Western Cape, South Africa WNS Full time

WNS, a global Business Process Management leader, is seeking a talented professional to drive operational excellence and business growth as an Operations Manager.

Job Description

Key Responsibilities:

  • Driving performance improvement across the organization
  • Developing and executing strategies to increase revenue and value for the business
  • Leading high-performing teams to achieve set targets and KPIs
  • Implementing process improvements and resource optimization
  • Cultivating a culture of outperformance and engagement

Requirements:

  • 2+ years' experience in operational management or a related field
  • Proven track record of delivering business results and improving performance
  • Excellent leadership, communication, and problem-solving skills