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Retail Customer Service Representative

2 months ago

Dolphin Coast, South Africa Performability Recruitment Full time
Customer Service Associate Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Provide excellent customer service and support to clients via phone, email, and in-person
  • Assist clients with graphic design, video, and animation projects
  • Work collaboratively with the team to achieve sales and customer satisfaction goals
  • Maintain accurate records and reports of client interactions and project progress
  • Participate in ongoing training and development to improve skills and knowledge
Requirements:
  • Fully computer literate with proficiency in Microsoft Office Suite
  • Ability to work in a fast-paced environment with multiple priorities and deadlines
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours, including weekends and holidays
  • Preferred: Corel Draw/Photoshop and Print industry experience
What We Offer:
  • A competitive salary range of R12,000 per month
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A chance to work with a thriving team and gain broad skills