Spare Parts Operations Manager

4 days ago


Midrand, Gauteng, South Africa Flink Recruit Pretoria Full time
About Flink Recruit Pretoria

We are a leading provider of high-quality vehicles and exceptional services to our customers. Our mission is to deliver innovative solutions, unparalleled customer satisfaction, and long-term partnerships.

Job Description

This position plays a critical role in overseeing the spare parts department operations at Flink Recruit Pretoria. As a Spare Parts Manager, you will be responsible for ensuring efficient inventory management, providing excellent customer service, and optimizing profitability. Your responsibilities will include managing a team of spare parts staff, maintaining accurate inventory records, sourcing parts, and ensuring timely delivery to customers and service departments.

Main Responsibilities
  • Inventory Management:
    • Monitor and manage spare parts inventory levels to meet customer demand while minimizing excess stock.
    • Implement inventory control measures to prevent stockouts and overstock situations.
    • Conduct regular stock audits and reconcile inventory records.
  • Team Management:
    • Lead and motivate a team of spare parts staff, providing training, coaching, and performance evaluations.
    • Delegate tasks effectively to ensure smooth department operations.
    • Foster a positive work environment that encourages teamwork and collaboration.
  • Customer Service:
    • Ensure high standards of customer service are maintained at all times.
    • Address customer inquiries, issues, and complaints promptly and effectively.
    • Build strong relationships with customers to enhance loyalty and satisfaction.
  • Supplier Management:
    • Identify and establish relationships with reliable spare parts suppliers.
    • Negotiate pricing, terms, and contracts with suppliers to obtain competitive rates.
    • Monitor supplier performance and address any issues or concerns.
  • Sales and Marketing:
    • Develop and implement sales and marketing strategies to promote spare parts sales.
    • Analyze market trends and customer preferences to identify opportunities for growth.
    • Collaborate with the sales team to maximize revenue and profitability.
  • Financial Management:
    • Prepare and manage the spare parts department budget, ensuring expenses are within budgetary constraints.
    • Monitor financial performance metrics and implement cost-saving measures where necessary.
    • Generate reports on sales, inventory, and financial performance for management review.


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