Retail Operations Manager
2 weeks ago
As a Store Performance Leader at Top Vitae, you will be responsible for delivering exceptional customer service and driving sales performance in our retail stores.
Key Responsibilities:
- Develop and implement strategies to improve sales and customer satisfaction
- Lead a team of sales and customer service representatives to achieve store goals
- Monitor and report sales performance, customer feedback, and employee productivity
- Collaborate with the management team to enhance store operations and customer experience
Requirements:
- Grade 12/Matric
- 5 years of previous retail management experience
- Excellent communication, leadership, and problem-solving skills
- Proficiency in MS Office and Sage Evolution
Competencies:
- Strong analytical and problem-solving skills
- Excellent leadership and communication skills
- Ability to work under pressure and prioritize tasks
- Results-driven with a customer-centric approach
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