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Customer Service Expert

2 weeks ago

Midrand, Gauteng, South Africa The Employment Channel Full time

At The Employment Channel, we are seeking a highly skilled Customer Service Expert to join our team. In this role, you will be the first point of contact for our clients, providing exceptional support and resolving any issues that may arise.

The ideal candidate will have excellent communication skills, both written and verbal, as well as the ability to work in a fast-paced environment. You will be responsible for handling customer inquiries, resolving complaints, and providing solutions to meet their needs.

We are looking for someone with a passion for delivering outstanding customer service, who is proactive, flexible, and able to work effectively in a team.

Required Skills and Qualifications
  • Minimum of a matric certificate
  • Tertiary qualification (related discipline) would be an advantage
  • Previous experience in the Medical Devices industry would be an advantage
  • Proven experience in a customer service or call centre environment
  • Proficient in ERP systems like SAP