Team Lead Role

3 days ago


Durban, KwaZulu-Natal, South Africa TFG Limited Full time
Responsibilities

This role involves leading a team of retail professionals to drive sales growth, manage stock levels, and provide exceptional customer service. The ideal candidate will have strong leadership skills, a customer-focused approach, and the ability to develop and execute strategic plans to meet business objectives.

Key Responsibilities:

  • Drive sales growth and profitability through effective leadership and strategic planning
  • Manage stock levels and minimize shrinkage through efficient inventory management practices
  • Lead a high-performing team through effective recruitment, development, employee relations, and performance management
  • Execute in-store merchandising strategy and standards
  • Promote customer satisfaction by delivering exceptional customer service and experiences

Requirements & Qualifications:

  • A Matric certificate or equivalent qualification
  • Minimum 3 years retail experience with at least 1 year store leadership experience

Essential Skills:

  • Strong leadership and team management skills
  • Effective communication and interpersonal skills
  • Critical thinking and problem-solving skills
  • Customer-focused approach and ability to deliver exceptional customer service

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