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Technical Operations Manager

1 week ago

Sandton, South Africa Boardroom Appointments Full time
Job Description:

The Technical Operations Manager role at Boardroom Appointments is a vital position that requires exceptional leadership and management skills.

About the Role:
  • This is an exciting opportunity for a seasoned professional to join our team and lead the technical operations function, overseeing internal projects, automating procedures, and improving team processes.

Focusing on Commercial, Corporate, and Assets Insurance, you will manage relationships with clients, internal stakeholders, and external partners to foster collaboration, trust, and long-term partnerships. Your expertise in industry-specific regulations such as FAIS, FSCA, and CMS will be invaluable in ensuring compliance and delivering exceptional client service.

Key Responsibilities:
  • Liaise with attorneys, loss adjusters, assessors, and investigators to ensure fair outcomes.
  • Manage claims and market conduct operations on the cell's captive business, where required.
  • Draft reports and provide business feedback at various management platforms and forums.
  • Perform annual reviews and audits of client-based programs to ensure compliance.
Requirements:
  • A bachelor's degree in business management or related field (essential)
  • Regulatory Examination (RE5) certificate (desirable)
  • Risk Management certificate (desirable)
  • Excellent interpersonal and leadership skills, strong problem-solving abilities, and attention to detail.