Regional Retail Manager

2 weeks ago

Durban, KwaZulu-Natal, South Africa BOSS Consult Full time
Personality Traits

Leadership:
A well-developed skill set in leadership is essential for an Area Manager. This role involves motivating, guiding, and supporting store managers to achieve both quarterly and annual objectives.

Communication:
Effective communication is key, especially when overseeing multiple managers across a broad area. Strong written and verbal skills are vital for success in this position.

Mathematics:
Proficiency in mathematics and reporting is beneficial for an Area Manager. Basic to intermediate math skills are utilized to communicate costs, profits, and losses to higher management.

Problem-Solving:
An Area Manager is tasked with identifying and resolving various challenges, including those related to staffing, operations, or inventory costs, necessitating strategic and critical thinking abilities.

Comprehension and Implementation:
Area Managers must thoroughly review all relevant documentation, procedures, and protocols, applying them effectively within stores through training and staff development. They should be adept at identifying issues that require escalation when necessary.

Job Overview:
The Area Manager holds operational and financial accountability for a designated region. Responsibilities include training and developing staff, ensuring consistency in administration, marketing, and company standards, and driving sales and profitability in the assigned area. Utilizing leadership and analytical skills, Area Managers oversee supervisors across specific geographical locations.

Key Responsibilities:
  • Recruit, onboard, and train new managers within the designated area.
  • Provide guidance and recommendations to store managers for overcoming operational challenges.
  • Monitor sales performance and strive to meet quarterly targets.
  • Optimize costs and labor by reviewing staffing schedules and inventory management.
  • Conduct store visits to assess operations, cleanliness, and overall efficiency.
  • Execute Area Management Checklists during store visits and address any identified issues.
  • Perform supervised inventory counts and ensure adherence to stock management procedures.
  • Consistently reinforce operational disciplines, procedures, and communication across all stores to enhance sales, profit, and revenue.
  • Implement effective stock management processes to prevent financial losses.
  • Ensure compliance with banking procedures to safeguard company finances.

Business Culture & Ethos:
  • Loyalty
  • Honesty
  • Trust
  • Ingenuity
  • Accountability
  • Simplicity
  • Respect
  • Value-centricity
  • Constructive Communication

These principles are fundamental in building a strong team that fosters a profitable business environment.

Candidate Requirements:
  • A minimum of years of experience in Area Management with credible references and a clean background check.
  • The number of stores and staff managed will serve as a Key Performance Indicator (KPI), reflecting the candidate's ability to lead a team towards profitability and growth.
  • Viable and traceable references.
  • Years of retail experience, preferably in the clothing sector, with a proven track record of success.

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