Cybersecurity Manager Lead

2 days ago

Pretoria, Gauteng, South Africa Geotech Full time
About the Role

We are seeking an experienced Cybersecurity Manager to lead our team in delivering top-notch security solutions to businesses.

The ideal candidate will have a strong background in cybersecurity, leadership skills, and experience managing 24/7 operations.

Key Responsibilities:
  • SOC Operations Management
    • Oversee the performance and operations of the SOC, ensuring SLA and KPI adherence.
    • Supervise security analysts, shift leads, and third-party service providers.
    • Maintain a 24/7 operational readiness of the SOC to detect and respond to security incidents.
  • Incident Management and Response
    • Ensure timely detection, analysis, and response to cybersecurity incidents.
    • Coordinate with incident response teams to manage and resolve incidents effectively.
    • Develop post-incident reports and lessons-learned documentation to improve SOC performance.
  • Service Delivery and Quality Assurance
    • Ensure SOC services meet contractual obligations and customer expectations.
    • Conduct regular service reviews and maintain strong relationships with clients and other stakeholders.
    • Monitor and enhance the quality of threat intelligence, monitoring, and response capabilities.
  • Team Leadership and Development
    • Train and retain top talent for the SOC team.
    • Assist management and conduct regular performance reviews and provide mentorship to team members.
    • Foster a collaborative and high-performance team culture.
  • Process and Technology Improvement
    • Evaluate and propose tools, technologies, and processes to enhance SOC capabilities.
    • Collaborate with IT and security teams to ensure interoperability of systems and tools.
    • Develop and maintain SOC policies, procedures, and documentation.
  • Reporting and Metrics
    • Provide regular updates and detailed reports to senior management on SOC operations.
    • Provide regular updates and detailed reports to clients on SOC operations.
    • Track and analyze metrics related to incidents, SLA compliance, and team performance.
Requirements
  1. Minimum 5 years of experience in a SOC or cybersecurity environment, with at least 2 years in a leadership role.
  2. Experience managing 24/7 operations and working with geographically dispersed teams.
  3. Proven experience in incident response, threat analysis, and vulnerability management.
  4. Basic IT Knowledge: Fundamental understanding of operating systems (Windows, Linux), networking concepts (IP, DNS, TCP/IP), and common security protocols.
  5. Relevant experience in cybersecurity, especially within a SOC environment.
  6. Practical experience in IT and networking roles.
  7. Strong understanding of SIEM, SOAR, and EDR technologies.
  8. Knowledge of common attack vectors, TTPs (Tactics, Techniques, and Procedures), and cybersecurity frameworks (e.g., MITRE ATT&CK, NIST, ISO).
  9. Familiarity with scripting or automation for process improvement.
  10. Technical skills: Proficiency with security tools, SIEM systems, and network administration.
  11. Staying abreast of the latest security trends and tools.
  12. Basic hands-on experience with Technologies: SIEM, EPP + EDR, Secure Web Gateways, Mail Web Gateways, Security Detection and Response, Vulnerability Management, SASE.
Preferred Qualifications
  1. Education: A bachelor's degree in computer science, information security, or a related field.
  2. Certifications (preferred): Certifications like CompTIA Security+, CISSP, or CEH can be advantageous.
  3. EC-Council Certified Ethical Hacker, Logpoint, Symantec + EDR, WithSecure + EDR, Trend Micro + EDR, WithSecure Vulnerability Management.
About Geotech

At Geotech, we deliver outstanding client experiences through sustainable, innovative IT infrastructure solutions that tackle business challenges head-on.

We partner with clients to help them conquer their business Goliaths while they focus on scaling their empires.

Our community of skilled professionals is dedicated to providing for our clients while finding joy in the process.

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