Retail Store Team Lead
1 week ago
At Pro Select Consulting, we are seeking a highly skilled Retail Store Team Lead to join our team in South Africa.
The ideal candidate will have prior experience as a retail store manager and be able to oversee staff activities, provide training, and ensure employees follow company policies.
Key Responsibilities:
- Develop and manage work schedules to ensure adequate staffing levels during peak periods.
- Evaluate employee performance, provide feedback, and conduct regular performance reviews.
- Handle complex customer inquiries, complaints, and ensure a high level of customer satisfaction.
- Monitor sales performance and help achieve store sales targets by identifying areas for improvement and implementing strategies to boost sales.
- Oversee inventory levels, stock replenishment, and manage stocktake processes to minimize losses and optimize stock levels.
- Ensure that products are displayed according to company standards to maximize sales and enhance the shopping experience.
- Maintain a clean, organized, and safe store environment that adheres to health and safety regulations.
- Manage cash transactions, operate cash registers, and ensure accuracy in financial operations.
- Responsible for opening and closing the store, including securing premises and handling alarm systems.
- Analyze sales reports to inform business decisions and drive sales growth.
- Communicate effectively with higher management regarding store performance, challenges, and strategies for improvement.
We offer a competitive salary of R600,000 per annum, making this an attractive opportunity for experienced retail professionals.
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