Retail Store Team Lead

1 week ago


Johannesburg, Gauteng, South Africa Pro Select Consulting Full time

At Pro Select Consulting, we are seeking a highly skilled Retail Store Team Lead to join our team in South Africa.

The ideal candidate will have prior experience as a retail store manager and be able to oversee staff activities, provide training, and ensure employees follow company policies.

Key Responsibilities:

  • Develop and manage work schedules to ensure adequate staffing levels during peak periods.
  • Evaluate employee performance, provide feedback, and conduct regular performance reviews.
  • Handle complex customer inquiries, complaints, and ensure a high level of customer satisfaction.
  • Monitor sales performance and help achieve store sales targets by identifying areas for improvement and implementing strategies to boost sales.
  • Oversee inventory levels, stock replenishment, and manage stocktake processes to minimize losses and optimize stock levels.
  • Ensure that products are displayed according to company standards to maximize sales and enhance the shopping experience.
  • Maintain a clean, organized, and safe store environment that adheres to health and safety regulations.
  • Manage cash transactions, operate cash registers, and ensure accuracy in financial operations.
  • Responsible for opening and closing the store, including securing premises and handling alarm systems.
  • Analyze sales reports to inform business decisions and drive sales growth.
  • Communicate effectively with higher management regarding store performance, challenges, and strategies for improvement.

We offer a competitive salary of R600,000 per annum, making this an attractive opportunity for experienced retail professionals.



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