Retail Support Specialist
4 days ago
About the Role:
The successful candidate will be responsible for implementing and maintaining all aspects of the TLC franchise system within responsible stores.
Key Responsibilities:
- Establish and oversee TLC Field Service systems and performance indicators for optimal department operation.
- Manage route planning for field service advisers to meet operational requirements for all franchise geographical areas.
- Continuously improve and enhance TLC Loyalty programme reporting.
- Effectively manage field service issues, stock management and merchandising requirements for all franchisees.
- Maintain accurate database on Red Store Tracker and ensure plans are executed at store level by the field service advisors.
Requirements:
- Grade 12 – Matric or Senior Certificate and relevant Sales/Marketing/Ops diploma
- 5 – 8 years' experience in a similar environment
- Computer Skills – Microsoft Office: Word, Excel, PowerPoint and Outlook
- Excellent telephone manner and language communication skills
- English & Afrikaans – read, write and speak well
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