Retail Support Specialist

4 days ago


Nelspruit, Mpumalanga, South Africa Dis-Chem Pharmacies Full time

About the Role:

The successful candidate will be responsible for implementing and maintaining all aspects of the TLC franchise system within responsible stores.

Key Responsibilities:

  1. Establish and oversee TLC Field Service systems and performance indicators for optimal department operation.
  2. Manage route planning for field service advisers to meet operational requirements for all franchise geographical areas.
  3. Continuously improve and enhance TLC Loyalty programme reporting.
  4. Effectively manage field service issues, stock management and merchandising requirements for all franchisees.
  5. Maintain accurate database on Red Store Tracker and ensure plans are executed at store level by the field service advisors.

Requirements:

  • Grade 12 – Matric or Senior Certificate and relevant Sales/Marketing/Ops diploma
  • 5 – 8 years' experience in a similar environment
  • Computer Skills – Microsoft Office: Word, Excel, PowerPoint and Outlook
  • Excellent telephone manner and language communication skills
  • English & Afrikaans – read, write and speak well


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