Critical Incident Specialist
2 months ago
Our client in the mining industry is dedicated to delivering exceptional IT services and solutions. They pride themselves on their innovative approach and commitment to excellence. We are seeking a highly skilled and motivated Critical Incident Specialist - Service Integration and Management Specialist to join their team.
Key Responsibilities:- Manage and take responsibility for the overall remediation of all critical service disrupting incidents (including RCA and remediation plans and actions)
- Drive for timely workarounds, document known issues and oversee problem management of incidents
- Analyse, determine operational impact and act as final authority for all change implementations
- Analyse, monitor and predict trends and develop plans designed to maintain service effectiveness
- Conduct regular tests to simulate disasters and prepare in the event of real situations
- Act as liason for all stakeholders with interests and input in incident management processes
- Communicate very effectively with frontline service specialists and BU staff in case of disasters
- Manage and record any changes which are implemented in the environment
- Maintain a cross functional / multi vendor escalation matrix
- Ongoing refresh of the Business Continuity Plan (BCP)
- An undergraduate qualification (Bachelor's degree or equivalent) in the relevant IM discipline
- ITIL Certification and solid understanding of ITIL processes
We are looking for a highly skilled and motivated individual with a strong background in IT service management and incident management. If you are a motivated and experienced professional looking for a new challenge, please apply for this exciting opportunity.
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Critical Incident Resolution Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa H2R Africa Full timeJob Title: Critical Incident SpecialistOur client in the mining industry is seeking a highly skilled and motivated Critical Incident Specialist to join their team. In this role, you will be responsible for managing and resolving critical incidents, ensuring seamless service integration, and maintaining high standards of service delivery.Key...
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Critical Incident Resolution Specialist
2 months ago
Johannesburg, Gauteng, South Africa H2R Africa Full time{"title": "Critical Incident Specialist", "description": "Job SummaryH2R Africa is seeking a highly skilled Critical Incident Specialist to join their team. As a key member of the IT service delivery team, you will be responsible for managing and resolving critical incidents, ensuring seamless service integration, and maintaining high standards of service...
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Critical Incident Resolution Specialist
2 months ago
Johannesburg, Gauteng, South Africa H2R Africa Full timeJob Summary:H2R Africa is seeking a highly skilled and motivated Critical Incident Specialist to join their team. As a key member of our IT department, you will be responsible for managing and resolving critical incidents, ensuring seamless service integration, and maintaining high standards of service delivery.Key Responsibilities:Manage and take...
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Incident Management Professional
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Johannesburg, Gauteng, South Africa H2R Africa Full timeJob Title: Critical Incident SpecialistAbout the Role:We are seeking an experienced Critical Incident Specialist to join our team at H2R Africa. As a key member of our IT team, you will be responsible for managing and resolving critical incidents, ensuring seamless service integration, and maintaining high standards of service delivery.Key...
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Senior Incident Resolution Specialist
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Johannesburg, Gauteng, South Africa H2R Africa Full timeJob OverviewH2R Africa is dedicated to delivering exceptional IT services and solutions. We pride ourselves on our innovative approach and commitment to excellence.We are seeking a highly skilled and motivated Critical Incident Specialist - Service Integration and Management Specialist to join our team.Key Responsibilities:Manage and take responsibility for...
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Incident Management Specialist
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Critical Care Nurse Specialist
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Incident Management Specialist
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Risk Incident Coordinator
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Cyber Security Incident Response Manager
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Cyber Security Incident Response Manager
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Johannesburg, Gauteng, South Africa KPMG-SouthAfrica Full timeJob Title: Cyber Incident Response Senior ManagerAs a Cyber Incident Response Senior Manager at KPMG-SouthAfrica, you will play a critical role in managing engagement related to cyber incident response. You will be part of a dynamic cyber security team and will be responsible for leading business development activities for the service-line.Key...
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Security Operations Centre Specialist
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Johannesburg, Gauteng, South Africa Logicalis Full timeJob Title: Security SpecialistLogicalis is seeking a highly skilled Security Specialist to join our Security Operations Centre (SOC) team. As a Security Specialist, you will play a critical role in defending against security breaches and actively isolating and mitigating security risks.Key Responsibilities:Participate in the incident detection process,...
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Critical Care Nursing Specialist
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Johannesburg, Gauteng, South Africa MSP Staffing LTD Full timeWe are seeking a highly experienced ICU Registered Nurse to join our dynamic team in Johannesburg.Key Requirements:Diploma/Degree in NursingPB Critical careExperience in ICU within a private hospital setting is essentialSANC RegisteredAbout the Opportunity:As a critical care nurse, you will have the opportunity to provide exceptional care in critical...
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Security Operations Centre Specialist
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