Claims Specialist

5 days ago


Pretoria, Gauteng, South Africa BetterSure Financial Consultants Full time

BetterSure Financial Consultants is seeking a highly skilled Claims Specialist to join our team. As a key member of our short-term insurance claims processing team, you will be responsible for managing and resolving non-motor claims efficiently and effectively.

Key Responsibilities:
  • End-to-end claims processing, including registration, assessment, validation, and settlement of claims.
  • Ensure timely and accurate processing of claims within agreed service level agreements (SLAs) and regulatory requirements.
  • Capture and update claims information in the claims management system with high attention to detail and accuracy.

You will work closely with clients to gather necessary information, explain claims processes, and provide regular updates to ensure exceptional client satisfaction. Your strong problem-solving skills and ability to work under pressure will enable you to manage multiple tasks effectively and make sound decisions.

We are looking for an individual with a solid understanding of short-term insurance products and claims processes, excellent communication skills, and a commitment to delivering outstanding service.



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