Technical Support Specialist
3 days ago
Ascent People Ltd is seeking a skilled Senior Service Desk Consultant to lead the development and implementation of an exceptional service desk function. The ideal candidate will have extensive experience in incident management, ITIL framework utilization, and product support.
Key Responsibilities- Provide technical support and resolve customer issues through investigation and product knowledge.
- BUILD trusted relationships with clients and stakeholders responsible for services.
- E nsure adherence to service management principles, including configuration management, problem management, change management, and release/version control.
- 5+ years' experience in service desk/Incident management.
- Working within a product support role alongside IT technicians and engineers.
- Experience in utilizing the ITIL framework in the delivery of IT services.
- Expertise in overall infrastructure, desktop support, Microsoft & Office 365 suite (Outlook, Exchange, etc.).
This role offers a fantastic career path and excellent benefits. Ascent People Ltd is committed to supporting its employees' growth and development.
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Product Support Specialist
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeIn this Product Support Specialist role, you will be responsible for delivering high-quality technical support to external customers. You will work closely with the Service Manager to ensure seamless delivery of services to clients.The ideal candidate will have experience in incident management and will be responsible for resolving customer issues through...
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Technical Support Manager
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeThe role of the Technical Support Manager involves overseeing the delivery of technical support services to external customers. The successful candidate will have experience in incident management and will be responsible for resolving customer issues through product knowledge and technical investigation.Key responsibilities include developing trusted...
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Graduate Technical Support Role
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeJoin Ascent People Ltd as a Graduate Application Support Analyst and contribute to the success of a global organization.In this hybrid role, you will be responsible for providing application system support, maintaining knowledge base articles, and supporting incident and problem management.You will collaborate with technical teams to resolve issues,...
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Technical Sales Specialist
22 hours ago
Province of North West, South Africa SRS Recruitment Solutions Full timeVacancy No: 5286Job Title: Specification Consultant – North West EnglandOverview:SRS Recruitment Solutions is seeking a dynamic and experienced individual to join their Specification team as a Technical Sales Specialist. This role involves working closely with Architects, Specifiers, Landscape Architects, Engineers, and Local Authorities to assist in the...
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Application Support Specialist
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeA dynamic hybrid role is available for a Graduate Technical Support professional who can provide application support for business applications in a scientific company serving 600 global users.The successful candidate will be responsible for providing application system support, maintaining knowledge base articles, and supporting incident and problem...
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Senior Technical Advisor
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeJob DescriptionAscent People Ltd is seeking a skilled Senior Service Desk Consultant to join our team. The successful candidate will be responsible for providing technical support and leading the development of a service desk function.Key ResponsibilitiesProviding technical support and resolving customer issues through investigation and product...
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Infrastructure Specialist
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeAbout the RoleWe are seeking a highly skilled Infrastructure Specialist to join our team. As an Infrastructure Specialist, you will be responsible for providing technical expertise and support to our clients across various industries.Key Responsibilities:Providing technical guidance and support to clients on infrastructure-related issuesImplementing and...
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Technical Systems Specialist
4 days ago
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Technical Instrument Specialist
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Province of North West, South Africa Oaklins Netherlands Full timeCompany Overview:Oaklins Netherlands is a dynamic and expanding company seeking an experienced Instrument Technician to join their team. With a strong focus on customer service and technical expertise, they are looking for a proactive individual who can contribute to the growth and success of the company.The Role:Install, commission, and maintain various...
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Technical Solutions Consultant
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeTechnical Solutions Consultant Job DescriptionWe are looking for a Technical Solutions Consultant to join our team. As a Technical Solutions Consultant, you will be responsible for providing technical expertise and guidance on technical solutions.Key Responsibilities:Providing technical guidance and support to clients on technical solutionsDeveloping and...
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Front Desk Support Specialist
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Technical Support Leadership Role
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeKey Responsibilities:Assist the Service Desk Manager in supervising the Service Desk staffHandle the IT support queue when neededCollaborate with technicians on incident management and service request fulfillmentAid in managing breached SLAsAssist with defining, validating, and distributing metrics to stakeholdersProvide cover for the Service Desk Manager...
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Process Engineering Support Specialist
4 days ago
Province of North West, South Africa First Recruitment Group Full timeAt First Recruitment Group, our goal is to help you find the perfect candidate for your company.We currently have an opening for a CE&I Control Systems Engineer for a 12 Month Contract in Warrington, Inside IR35, with Hybrid Working.The ideal candidate will have experience with:Providing continued Process Engineering Support to the Strategy and Technical...
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Vaal Cash Acceptance Device Specialist
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Province of North West, South Africa Fidelity Services Group Full timeAbout the RoleFidelity Services Group is seeking an experienced Vaal Cash Acceptance Device Specialist to join our team.In this role, you will be responsible for providing exceptional customer service and technical support to customers in the Vaal area.The ideal candidate will possess strong analytical and problem-solving skills, with the ability to work...
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Plant Maintenance Specialist
1 day ago
Province of North West, South Africa Network Recruitment Full time**Job Summary**We are seeking a skilled Plant Maintenance Specialist to join our team at Network Recruitment. As a Plant Maintenance Specialist, you will be responsible for ensuring the smooth operation of plant equipment by performing routine maintenance, repairs, and troubleshooting tasks.Key Responsibilities:Attend to plant breakdowns and conduct ongoing...
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Pretoria North, South Africa CodeConnect Staffing (Pty) Ltd Full timeAt CodeConnect Staffing (Pty) Ltd, we seek a skilled Technical IT Support Specialist to join our Shared Services Department in Gauteng. This role plays a critical part in maintaining and supporting IT and CRM systems, ensuring optimal functionality, and providing internal technical support with occasional client-facing interactions.Key Responsibilities:IT...
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Cloud Technical Advisor
3 days ago
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Cooperative Development Specialist
3 days ago
Province of North West, South Africa Small Enterprise Development Agency_gov Full timeAbout the RoleThe Regional Cooperative Development Specialist will be responsible for supporting the development of sector-specific cooperatives and collective enterprises in the Provincial network. This role requires a strong understanding of enterprise development principles and the ability to mobilize communities to develop functional cooperatives and...
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IT Support Analyst
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeAscent People Ltd, a global organization, is seeking a recent computer science or scientific graduate to start their career in IT.The role involves providing application system support for bespoke LIMS applications, maintaining knowledge base articles, investigating and documenting defects, and supporting incident and problem management.Key responsibilities...
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Technical Solutions Architect
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeWe are seeking a Technical Solutions Architect to join our client's team in a hybrid Infrastructure and product Consultancy role.About the Role:Technical Lead – Infrastructure & Product ImplementationThis is an exceptional opportunity to join a global tech company as a Technical Solutions Architect.You will be responsible for providing technical...