Technical Support Manager
3 days ago
The role of the Technical Support Manager involves overseeing the delivery of technical support services to external customers. The successful candidate will have experience in incident management and will be responsible for resolving customer issues through product knowledge and technical investigation.
Key responsibilities include developing trusted relationships with clients and stakeholders, ensuring adherence to service management principles, and utilizing the ITIL framework in the delivery of IT services.
This is a fantastic opportunity to grow a service function within the business and work closely with the Service Manager to provide exceptional technical support.
The ideal candidate will have 5+ years' service desk/Incident management experience, working within a product support role alongside IT technicians and engineers, and experience in overall infrastructure, desktop support, Microsoft & Office 365 suite.
Responsibilities also include resolving customer issues, incidents, and problems where feasible, and ensuring adherence to service management principles.
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Graduate Technical Support Role
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeJoin Ascent People Ltd as a Graduate Application Support Analyst and contribute to the success of a global organization.In this hybrid role, you will be responsible for providing application system support, maintaining knowledge base articles, and supporting incident and problem management.You will collaborate with technical teams to resolve issues,...
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Senior Technical Advisor
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeJob DescriptionAscent People Ltd is seeking a skilled Senior Service Desk Consultant to join our team. The successful candidate will be responsible for providing technical support and leading the development of a service desk function.Key ResponsibilitiesProviding technical support and resolving customer issues through investigation and product...
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Technical Support Specialist
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeJob OverviewAscent People Ltd is seeking a skilled Senior Service Desk Consultant to lead the development and implementation of an exceptional service desk function. The ideal candidate will have extensive experience in incident management, ITIL framework utilization, and product support.Key ResponsibilitiesProvide technical support and resolve customer...
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Production Planning Manager
7 days ago
Province of North West, South Africa Farm Manager SA Full timeAbout Us:Farm Manager SA is a leading producer of high-quality agricultural products. We are committed to providing our customers with exceptional service and support while maintaining the highest standards of quality and safety.Our Vision:To become the most reliable and efficient agricultural producer in the regionTo maintain the highest standards of...
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technical sales manager
9 hours ago
Province of North West, South Africa Dante Personnel Full timeTertiary qualification in Plant, Soil or Agricultural Sciences.AVCASA (Advantageous) and BASOS (Mandatory) certificatesDiploma / certificate / courses in financial management / administration / marketing.Minimum of 3 years practical sales and business development experience in commercial agriculture.Hands-on experience in crop production, farm implements,...
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Technical Support Leadership Role
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeKey Responsibilities:Assist the Service Desk Manager in supervising the Service Desk staffHandle the IT support queue when neededCollaborate with technicians on incident management and service request fulfillmentAid in managing breached SLAsAssist with defining, validating, and distributing metrics to stakeholdersProvide cover for the Service Desk Manager...
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Technical Implementation Manager
4 days ago
Province of North West, South Africa Ascent People Ltd Full timeProduct Deployment Professional – IT IndustryWe are seeking a Product Deployment Professional to join our team and contribute to the successful implementation of software solutions for clients based throughout the UK.This role requires strong analytical and problem-solving skills, as well as excellent communication and collaboration skills.You will work...
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Technical Solutions Consultant
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeTechnical Solutions Consultant Job DescriptionWe are looking for a Technical Solutions Consultant to join our team. As a Technical Solutions Consultant, you will be responsible for providing technical expertise and guidance on technical solutions.Key Responsibilities:Providing technical guidance and support to clients on technical solutionsDeveloping and...
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Application Support Specialist
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeA dynamic hybrid role is available for a Graduate Technical Support professional who can provide application support for business applications in a scientific company serving 600 global users.The successful candidate will be responsible for providing application system support, maintaining knowledge base articles, and supporting incident and problem...
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OPERATIONAL MANAGER â POULTRY
7 days ago
Province of North West, South Africa Farm Manager SA Full timeResponsible for detailed 3 weeks production scheduling and managing 3 months capacity view of the production plan for both firmed and non-firmed demands forecast and requirements.Plan production assets to ensure cost efficiency and operate cost effectively.Closely monitor the result of Material Replenishment Planning (MRP) by analysing the system generated...
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Product Support Specialist
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeIn this Product Support Specialist role, you will be responsible for delivering high-quality technical support to external customers. You will work closely with the Service Manager to ensure seamless delivery of services to clients.The ideal candidate will have experience in incident management and will be responsible for resolving customer issues through...
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IT Support Analyst
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeAscent People Ltd, a global organization, is seeking a recent computer science or scientific graduate to start their career in IT.The role involves providing application system support for bespoke LIMS applications, maintaining knowledge base articles, investigating and documenting defects, and supporting incident and problem management.Key responsibilities...
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Cloud Technical Advisor
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeCloud Technical Advisor Job SummaryWe are seeking a Cloud Technical Advisor to join our team. As a Cloud Technical Advisor, you will be responsible for providing technical expertise and guidance on cloud-related issues.Key Responsibilities:Providing technical guidance and support to clients on cloud-related issuesDeveloping and delivering training programs...
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Technical Solutions Architect
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeWe are seeking a Technical Solutions Architect to join our client's team in a hybrid Infrastructure and product Consultancy role.About the Role:Technical Lead – Infrastructure & Product ImplementationThis is an exceptional opportunity to join a global tech company as a Technical Solutions Architect.You will be responsible for providing technical...
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Technical Consultant – Product
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeTechnical Consultant – Product & Infrastructure Support – 70KLocation: North WestIndustry: ITSalary: £65000 - £70000 per annum + Pension, Medical, GymPosted: 02/10/2024Exciting times are ahead for Technical Consultants with a background in Infrastructure & Product Implementation who are ready to bring their A-GAME to work every day – Is this you?A...
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Clerical Assistant
4 days ago
Province of North West, South Africa Farm Manager SA Full timeFarm Manager SA is seeking a reliable Clerical Assistant - Financial to support our accounting team.ResponsibilitiesBank Reconciliations, Cash flow statements, Creditors and Debtors, and Reconciliations of harvest deliveries.Inventory stores Reconciliations and control, Leases, and Assets Inventory and insurance.The ideal candidate will have:Required Skills...
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Scientific Application Support Position
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeA exciting opportunity exists for a recent graduate to join Ascent People Ltd as a Graduate Application Support Analyst.This hybrid role involves providing application system support for bespoke LIMS applications, maintaining knowledge base articles, and supporting incident and problem management.Key responsibilities include collaborating with technical...
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Lead Technical Consultant – Infrastructure
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeLead Technical Consultant – Infrastructure & ProductLead Technical Consultant – Infrastructure & Product Location: North West Industry: IT Salary: £70000 - £80000 per annum + Pension, Medical, Gym Posted: 05/11/2024 Description Lead Technical Consultant, Senior IT Engineer, Infrastructure and Product Implementation, Client Facing Project/BAU, 4th line...
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Lead Technical Consultant – 80K
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeLead Technical Consultant – 80K Location: North West Industry: IT Salary: £70000 - £80000 per annum + Pension, Medical, Gym Posted: 24/10/2024 Description Lead Technical Consultant, Senior IT Engineer, Infrastructure and Product Implementation, Client Facing Project/BAU, 4th line support, Windows Server 2019+, O365/Azure, SCCM/SCOM, PowerShell,...
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Product Support Expert
3 days ago
Province of North West, South Africa Ascent People Ltd Full timeJob DescriptionWe are looking for a Product Support Expert to join our team. As a Product Support Expert, you will be responsible for providing expert-level support to our clients on product-related issues.Key Responsibilities:Providing technical guidance and support to clients on product-related issuesDeveloping and delivering training programs for clients...