Golf Club Operations Manager

2 months ago


Pretoria, Gauteng, South Africa BGA Recruitment Full time
Job Title: Golf Club Manager

We are seeking a highly skilled and experienced Golf Club Manager to join our team at BGA Recruitment.

Key Responsibilities:
  • Coordinate and manage the efficient day-to-day management and operations of the Golf Club.
  • Ensure the Golf Course is safe, secure, and maintained for the benefit of members, visitors, and estate residents.
  • Manage the financial health of the Golf Club.
  • Advertise and promote the Golf Club and Clubhouse.
  • Ensure laws and statutory regulations are adhered to.
  • Manage all Members and visitors liaison, complaints, and communications.
Key Performance Indicators:
  • Review daily, weekly, and monthly golf course and golf cart bookings and submit a Weekly Bookings report to Golf Committee.
  • Ensure members and visitors encounter excellent hospitality at all times when receiving service at the Pro shop, Golf cart rental, and Administer green fees system.
  • Responsible for the Pro Shop Retail operation to include buying products, managing inventory levels, markdowns, and promotions.
  • Oversee the supervision of the maintenance of golf carts and golf operations personnel.
  • Schedule and chair regular staff meetings focused on customers, operations, revenue growth, and cost containment.
  • Address member and visitor complaints and resolve problems immediately, document complaints and solutions in a Complaints register.
Requirements:
  • Proven experience in golf club management or a related field.
  • Strong leadership and communication skills.
  • Ability to work independently and as part of a team.
  • Excellent problem-solving and analytical skills.
  • Ability to manage multiple priorities and deadlines.

A FULL JOB SPEC IS AVAILABLE FOR INTERESTED CANDIDATES



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