Senior Salesforce Customer Data Cloud Engineer

4 days ago

Cape Town, Western Cape, South Africa Collinson Full time
About the Role

We are seeking a highly skilled Senior Salesforce Customer Data Cloud Engineer to join our team at Collinson Group. As a key member of our team, you will play a crucial role in implementing and optimizing the Salesforce Customer Data Cloud (CDC) platform.

Key Responsibilities
  • Design, develop, and manage CDC data models and robust API data feeds that are essential for the CDC to ingest and produce information for various systems and business functions.
  • Build strong relationships with cross-functional stakeholders, providing high-value solutions while maintaining open communication channels.
  • Consult product managers on breaking down CDC projects into releases with epics and features for sprints, highlighting risks and dependencies.
  • Implement and configure all aspects of CDC features and capabilities and beyond.
  • Integrate and unify various data sources within CDC, such as consumer profile, membership, loyalty program behavior, customer service, channel communications, engagement, event tracking, and other third-party data sources related to consumer travel journey.
  • Develop, test, and deploy solutions within CDC environments and manage their ongoing maintenance.
  • Conduct continuous research and development on the latest Customer Data Cloud features and capabilities.
  • Document and deliver proof of concepts, such as Einstein zero ETL integrations, transitioning them from concept to production.
  • Prepare user training manuals and conduct onboarding sessions for new users.
Requirements
  • Strong foundation in core Salesforce ecosystem (Sales, Service, and Marketing Cloud) architecture.
  • Proficient in Salesforce basics, Apex, VisualForce, Lightning, RDBMS, and JavaScript for Sales Cloud/Service Cloud.
  • Strong understanding of customer data platforms, modern data infrastructure (Snowflake is a plus), and integrating these with CDC.
  • Degree in Computer Science, Software Engineering, or a related field.
  • Multiple Salesforce developer-related certifications (CDC certification is a plus).
Experience
  • Hands-on experience in implementing and integrating Salesforce CDC across at least one of the following verticals: consumer loyalty programs, travel and hospitality (airlines and hotels), retail (shopping mall brands), or financial services (banks).
  • Designed and implemented Salesforce data models capable of consuming external non-Salesforce data sources while integrating with other Salesforce ecosystem products.
  • Configured out-of-the-box Salesforce ecosystem integrations (CRM, Service, Marketing Cloud, etc.).
  • Integrated Salesforce ecosystem products with external systems and services while consuming GraphQL, REST, and/or SOAP APIs.
What We Offer

As a Senior Salesforce Customer Data Cloud Engineer at Collinson Group, you will have the opportunity to work with a diverse and talented team of over 1800 colleagues globally. We offer a dynamic and challenging work environment, with opportunities for growth and development. If you are a self-starter with a can-do attitude, able to work with minimal supervision and oversight, and always identifying areas of improvement and staying up to date with evolving technology and business landscape, we encourage you to apply for this exciting opportunity.

  • Senior Salesforce Customer Data Cloud Engineer

    3 weeks ago

    Cape Town, Western Cape, South Africa Collinson Full time

    About the RoleWe are seeking a highly skilled Senior Salesforce Customer Data Cloud Engineer to join our team at Collinson Group. As a key member of our team, you will play a crucial role in implementing and optimizing the Salesforce Customer Data Cloud (CDC) platform.Key ResponsibilitiesDesign, develop, and manage CDC data models and robust API data feeds...

  • Senior Salesforce Customer Data Cloud Engineer

    3 weeks ago

    Cape Town, Western Cape, South Africa Collinson Full time

    About the RoleWe are seeking a highly skilled Senior Salesforce Customer Data Cloud Engineer to join our team at Collinson Group. As a key member of our team, you will play a crucial role in implementing and optimizing the Salesforce Customer Data Cloud (CDC) platform.Key ResponsibilitiesDesign, develop, and manage CDC data models and robust API data feeds...

  • Senior Salesforce Multi Cloud Developer

    2 weeks ago

    Cape Town, Western Cape, South Africa Collinson Full time

    About the RoleCollinson is a global company dedicated to helping the world travel with ease and confidence. We offer a unique blend of industry and sector specialists who provide market-leading airport experiences, loyalty, and customer engagement solutions for over 400 million consumers.Job SummaryWe are seeking a Senior Salesforce Multi Cloud Developer to...

  • Senior Salesforce Multi Cloud Developer

    11 hours ago

    Cape Town, Western Cape, South Africa Collinson Full time

    About the RoleCollinson is a global company dedicated to helping the world travel with ease and confidence. We offer a unique blend of industry and sector specialists who provide market-leading airport experiences, loyalty, and customer engagement solutions for over 400 million consumers.Job SummaryWe are seeking a Senior Salesforce Multi Cloud Developer to...

  • Senior Salesforce Multi Cloud Developer

    4 weeks ago

    Cape Town, Western Cape, South Africa Collinson Full time

    About the RoleCollinson is a global company dedicated to making travel easier and more confident for millions of consumers. As a Senior Salesforce Multi Cloud Developer, you will play a key role in designing, developing, and optimizing our New Platform Salesforce solutions, focusing on CRM, Loyalty Management, Service Cloud, Data Cloud, and Marketing Cloud....

  • Senior Salesforce Multi Cloud Developer

    4 weeks ago

    Cape Town, Western Cape, South Africa Collinson Full time

    About the RoleCollinson is a global company dedicated to making travel easier and more confident for millions of consumers. As a Senior Salesforce Multi Cloud Developer, you will play a key role in designing, developing, and optimizing our New Platform Salesforce solutions, focusing on Salesforce CRM, Loyalty Management, Service Cloud, Data Cloud, and...

  • Senior Salesforce Multi Cloud Developer

    7 days ago

    Cape Town, Western Cape, South Africa Collinson Full time

    About the RoleCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people. As a Senior Salesforce Multi Cloud Developer, you will play a key role in designing, developing, and optimizing our Salesforce solutions to enhance customer engagement, loyalty, and operational efficiency.Key ResponsibilitiesCollaborate...

  • Senior Salesforce Multi Cloud Developer

    5 days ago

    Cape Town, Western Cape, South Africa Collinson Full time

    About the RoleCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people. As a Senior Salesforce Multi Cloud Developer, you will play a key role in designing, developing, and optimizing our Salesforce solutions to enhance customer engagement, loyalty, and operational efficiency.Key ResponsibilitiesBuild strong...

  • Senior Salesforce Multi Cloud Developer

    3 days ago

    Cape Town, Western Cape, South Africa Collinson Full time

    About the RoleCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people. As a Senior Salesforce Multi Cloud Developer, you will play a key role in designing, developing, and optimizing our Salesforce solutions to enhance customer engagement, loyalty, and operational efficiency.Key ResponsibilitiesBuild strong...

  • Senior Salesforce Multi Cloud Developer

    2 weeks ago

    Cape Town, Western Cape, South Africa Collinson Full time

    About the RoleWe are seeking a highly skilled Senior Salesforce Multi Cloud Developer to join our team at Collinson. As a key member of our technology team, you will play a pivotal role in architecting, developing, and optimising our New Platform Salesforce solutions.Key ResponsibilitiesDesign and implement robust and scalable Salesforce platform solutions...

  • Senior Salesforce Multi Cloud Developer

    3 weeks ago

    Cape Town, Western Cape, South Africa Collinson Full time

    About the RoleWe are seeking a highly skilled Senior Salesforce Multi Cloud Developer to join our team at Collinson. As a key member of our technology team, you will play a pivotal role in architecting, developing, and optimising our New Platform Salesforce solutions.Key ResponsibilitiesDesign and implement robust and scalable Salesforce platform solutions...

  • Senior Salesforce Multi Cloud Developer

    3 weeks ago

    Cape Town, Western Cape, South Africa Collinson Full time

    About the RoleWe are seeking a highly skilled Senior Salesforce Multi Cloud Developer to join our team at Collinson. As a key member of our technology team, you will play a pivotal role in architecting, developing, and optimising our New Platform Salesforce solutions.Key ResponsibilitiesDesign and implement robust and scalable Salesforce platform solutions...

  • Salesforce Multi Cloud Developer

    1 week ago

    Cape Town, Western Cape, South Africa Collinson Full time

    About the RoleCollinson Group is a global leader in driving loyalty and engagement for numerous prominent companies. Our digital travel ecosystem provides travel-related benefits, and our team of industry specialists delivers market-leading products and services across four core capabilities: Loyalty, Lifestyle Benefits, and Insurance.We offer unparalleled...

  • Cloud-Based Salesforce Architect

    1 month ago

    Cape Town, Western Cape, South Africa Collinson Full time

    About the RoleCollinson, a global company dedicated to enhancing the travel experience, is seeking a skilled Salesforce Multi Cloud Developer to join its team. As a key member of the company's technology department, you will play a crucial role in designing, developing, and optimizing Salesforce solutions that drive customer engagement, loyalty, and...

  • Salesforce Multi Cloud Developer

    3 weeks ago

    Cape Town, Western Cape, South Africa Collinson Full time

    About the RoleCollinson Group is a global leader in driving loyalty and engagement for many of the world's largest companies. Our unique blend of industry and sector specialists provides market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits and Insurance.We offer unrivalled insight and...

  • Salesforce Marketing Cloud Expert

    3 weeks ago

    Cape Town, Western Cape, South Africa Sapientis Full time

    Sapientis Seeks a Salesforce Marketing Cloud SpecialistUnlock the Power of Marketing CloudWe're on the hunt for a top-tier Salesforce Marketing Cloud Specialist to join our team at Sapientis. In this high-impact role, you'll be the go-to expert, leveraging your expertise to:Drive Customer Engagement: Architect customer journeys, craft personalized messaging,...

  • Salesforce Data Engineer

    2 weeks ago

    Cape Town, Western Cape, South Africa PBT Group Full time

    Job DescriptionWe are seeking a highly skilled Salesforce professional to bridge the gap between technical engineering and analytical functions. The ideal candidate will have a strong technical background in building feature stores and a solid understanding of Salesforce.Key Responsibilities:Design and implement data pipelines to support business...

  • Salesforce Developer

    3 weeks ago

    Cape Town, Western Cape, South Africa Collinson Full time

    About the RoleWe are seeking a highly skilled Salesforce Developer to join our team at Collinson. As a key member of our Loyalty Services division, you will play a pivotal role in architecting, developing, and optimizing our advanced CRM solutions with a strong emphasis on Salesforce Loyalty Management, Interaction Studio, and Marketing Cloud platforms.Key...

  • Salesforce Developer

    3 weeks ago

    Cape Town, Western Cape, South Africa Collinson Full time

    About the RoleWe are seeking a highly skilled Salesforce Developer to join our team at Collinson. As a key member of our Loyalty Services division, you will play a pivotal role in architecting, developing, and optimizing our advanced CRM solutions with a strong emphasis on Salesforce Loyalty Management, Interaction Studio, and Marketing Cloud platforms.Key...

  • Salesforce Platform Developer

    1 month ago

    Cape Town, Western Cape, South Africa Collinson Full time

    About the RoleCollinson, a global company dedicated to enhancing travel experiences, is seeking a skilled Salesforce Multi Cloud Developer to join its team. As a key member of the organization, you will play a pivotal role in designing, developing, and optimizing Salesforce solutions that drive customer engagement, loyalty, and operational efficiency.Key...