IT Executive Director
1 day ago
The IT Executive Director is responsible for overseeing the creation and implementation of roadmaps and continual improvement plans for the company's IT platforms. This role provides subject matter expertise and custodianship of the integrity and sustainability of the platforms and all application domains belonging within them.
This responsibility spans from early concept to market and subsequent optimization stages of the platform. The Director directs Platform Engineering within the platform ensuring business fit and non-functional elements of platform implementation are effective and up to required standards. This role plays a key role in defect/incident resolution and is equipped to mitigate significant and sustained impact to the business.
Duties & Responsibilities- Provide leadership and guidance to development and operations teams to ensure agreed availability, supportability, and operational capability for all applications in the company landscape.
- Manage service across platforms, multiple channels, and services to ensure service availability, performance, and process maturity.
- Proactively identify platform enhancements (including non-functional), lead business case approval process, facilitate communication of roadmaps, and ensure stakeholder engagement.
- Build and maintain a relationship network with internal and external key stakeholders.
- Define, drive, and adhere to adoption of platform principles/standards/governance.
- Maintain an understanding of the current and emerging company strategy and business plans that the platform needs to enable.
- Share knowledge and expertise to support business and IT change.
- Contribute to concept documents/business cases/ROI proposals in relation to infrastructure enhancements.
- Review and approve estimation and impact assessment activities to support capacity and capability planning as well as key system documentation.
- Define target IT Operations model, drive transformation to reach the target, and govern adherence.
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