Senior Quality Operations Manager
3 weeks ago
Job Title: Senior Quality Operations Manager
Job Summary:
We are seeking a highly experienced Senior Quality Operations Manager to lead our quality operations on a global scale. The ideal candidate will have a strong background in quality management, lean six sigma, and team leadership.
Key Responsibilities:
- Lead quality operations on a global scale, ensuring consistent quality standards and regulatory compliance across all regions.
- Oversee Black Belt and Master Black Belt projects, ensuring successful execution and measurable outcomes.
- Build and mentor high-performing teams, fostering a culture of quality, innovation, and collaboration.
- Implement and manage quality systems and certifications (e.g., ISO, COPC) to meet internal and external requirements.
- Lead process improvement strategies aligned with the company's global objectives, ensuring customer satisfaction and operational efficiency.
Requirements:
- Grade 12 and a degree in engineering, quality management, or a related field (non-negotiable).
- Certified Lean Six Sigma Black Belt or higher.
- At least 10 years of senior managerial experience leading quality operations on a global scale.
- Proven experience managing teams in the insurance, facilities, and health sectors.
- Strong project management skills and the ability to lead in a fast-paced, continually changing environment.
- Expertise in quality systems (ISO, COPC).
- Experience with Minitab or other Six Sigma-related tools.
- Strategic mindset with excellent communication and leadership abilities.
- Experience working with cross-functional teams and stakeholders internationally.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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