Beauty Consultant
1 month ago
Position Overview:
The Isilumko Staffing (JHB) seeks a skilled Beauty Coach to serve as a brand ambassador in various malls and retail environments. This role involves educating customers on the brand philosophy, delivering exceptional service, and personalised beauty consultations.
Key Responsibilities:
- Customer Engagement:
- Lead consultations to personalise beauty rituals and provide product recommendations.
- Demonstrate products following brand protocols and address customer concerns and objections effectively.
- Conduct remote consultations using brand principles and maintain accurate customer data.
- Customer Management:
- Support CRM activities at the store level and stay informed about brand updates.
- Product Knowledge:
- Provide product recommendations and alternatives, and stay up-to-date on beauty trends and competitor activities.
- Brand Representation:
- Promote the brand's social media and e-commerce presence, and adhere to grooming and uniform standards.
- Sales Performance:
- Understand and activate sales KPIs to meet goals, and report daily sales and highlight challenges.
- Operational Excellence:
- Ensure efficient POS processes and maintain POS attractiveness and hygiene.
- Merchandising and Events:
- Execute merchandising guidelines and support in-store events.
Candidate Profile:
- Minimum 2 years of beauty or retail sales experience or a 1-year Beauty School diploma.
- Knowledge of beauty products is an advantage, and a strong passion for beauty and sales is required.
- Must reside close to Waterfront, Tygervalley Cavendish, Constantia, Canal Walk, and have a valid driver's license.
Essential Skills:
- Customer-focused and team-oriented, self-motivated with high energy and engagement.
- Organised with attention to detail, flexible, positive, and integrity-driven.
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