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IT Support Specialist
2 months ago
Our ideal candidate will provide exceptional user support, ensuring seamless interactions with our clients. Key responsibilities include:
- MS Office 365 support and troubleshooting
- Hardware troubleshooting and upgrades, including laptop setup
- Remote support and network hardware installations at remote sites
- Stock takes and quotes
- Server support and maintenance
- Utilizing our helpdesk system to ensure efficient issue resolution
- Ensuring customer satisfaction through proactive and responsive support
- Providing standby and after-hours support to end-users
Certifications:
CompTIA A+ and N+ certifications are highly preferred.