Client Success Specialist

6 days ago


Randburg, Gauteng, South Africa Somewhere Full time
About the Job

We are looking for a skilled and experienced Client Success Specialist to join our team at Somewhere. In this role, you will be responsible for managing client communications, preparing documents, and conducting follow-ups to ensure client satisfaction.

As a Client Success Specialist, you will also be responsible for fostering effective communication platforms, cultivating and maintaining client relationships, and identifying potential clients through networking and referrals.

Key responsibilities include:

  • Managing client communications across various channels.
  • Preparing documents, including communications, proposals, and reports.
  • Conducting follow-ups with clients to ensure satisfaction and address any concerns.
  • Fostering effective communication platforms for clients and staff.
  • Cultivating and maintaining client relationships.


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