Operational Excellence Lead

3 days ago


Cape Town, Western Cape, South Africa Findojobs South Africa Full time
Senior Leadership Opportunity

We are recruiting a Vice President of Operational Excellence to join our team at Findojobs South Africa.

This is an exciting opportunity for a senior leader to make a significant impact on our business by driving operational excellence within the insurance vertical.

The role requires a high degree of autonomy, with the successful candidate expected to develop and implement a strategic plan, identify and implement industry best practices, prioritize areas for process improvement and optimization, create a comprehensive quality management system, and drive adoption of innovative solutions and technologies.

The ideal candidate will have a minimum of 13 years of work experience, preferably from a BPO background, and possess strong leadership skills, excellent communication and project management skills, and the ability to inspire and motivate team members.



  • Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full time

    Operations Excellence LeadWe're looking for an experienced operations professional to join our team as an Operations Excellence Lead. In this role, you'll be responsible for driving operational efficiency and excellence across our customer service operations.Key ResponsibilitiesYou'll lead the development and implementation of operational strategies to drive...


  • Cape Town, Western Cape, South Africa M&G Investments Full time

    M&G Investments is seeking an Operational Excellence Lead to join their M&G Business Enablement Team. This individual will be responsible for leading the team in developing and implementing strategies to improve operational efficiency and effectiveness.BenefitsA competitive salary package.A comprehensive benefits program.Ongoing training and development...


  • Cape Town, Western Cape, South Africa Network International Full time

    Job DescriptionWe are seeking an experienced Operations Quality Control Manager to join our team in NI Africa Region. The successful candidate will be responsible for the overall development, embedding, and management of operational control across the region.This role involves working closely with cross-functional teams to ensure effective implementation and...


  • Cape Town, Western Cape, South Africa Amazon Full time

    Amazon is seeking a talented Operations Excellence Lead to join our sales operations team.Responsibilities:Sales Process Management: Manage sales processes, systems, and procedures.Data Analysis: Analyze sales data to identify trends and forecast sales.New Hire Training: Onboard and train new sales team members.Business Growth: Identify opportunities to...


  • Cape Town, Western Cape, South Africa Ananzi Full time

    About Our Company: At Ananzi, we pride ourselves on being a purpose-driven organisation that seeks to make a positive impact beyond profit. Our company values – Act smarter, Do the right thing, One team, and Be insight-led – guide everything we do, from how we think and act internally to how we deliver value to our customers and clients.Job...


  • Cape Town, Western Cape, South Africa Talent Shore Full time

    Talent Shore is a rapidly growing recruitment technology company that provides support to talented and ambitious recruiters.We're now seeking a highly motivated and experienced Customer Success Manager to join our team.Key ResponsibilitiesDevelop and implement a scalable customer support strategyDeliver a seamless onboarding process for new partnersBecome an...


  • Cape Town, Western Cape, South Africa Blue Community Full time

    About the Role:This is an exciting opportunity to join Blue Community as a Utility Operations Manager. You will be responsible for overseeing the day-to-day operations of utility services, including staff management, reporting, and relationship building.Main DutiesUtility Operations: Manage the efficient operation of utility systems, ensuring minimal...


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Job Title: Operational Performance ManagerAt Lead Generation Group, we are seeking an experienced Operational Performance Manager to drive business results through effective leadership and strategic decision-making.Main Responsibilities:Develop and implement strategies to reduce the frequency of escalations and enhance overall client experience.Collaborate...


  • Cape Town, Western Cape, South Africa Medi2data Full time

    Unlock Operational Excellence in Healthcare with Medi2dataWe are seeking a seasoned Clinical Operations Manager to lead our clinical operations team. As the ideal candidate, you will be responsible for driving operational efficiency, improving process workflows, and ensuring high-quality outputs.About the Role:Lead and manage the clinical operations team (UK...


  • Cape Town, Western Cape, South Africa Amazon. Full time

    As an Operations Excellence Professional at Amazon, you will be responsible for driving operational excellence across our annotation team. This involves understanding operational principles of service delivery and using data to support continuous improvement. You will lead a team of annotators and ensure that they are empowered to deliver their best...


  • Cape Town, Western Cape, South Africa DLK Group Full time

    The DLK Group is seeking an Operational Excellence Manager to lead cross-functional projects aimed at process improvement and design enhancements.Key ResponsibilitiesAs an Operational Excellence Manager, you will be responsible for developing and implementing design solutions that enhance productivity and streamline operations. You will also collaborate with...


  • Cape Town, Western Cape, South Africa WNS Analytics Full time

    Operational Excellence Director Opportunity at WNS AnalyticsWe are a global Business Process Management (BPM) leader, offering business value to 400+ clients by combining operational excellence with deep domain expertise in key industry verticals. Our WNS South Africa operation has been in place since 2003 and built a reputation as the industry leader for...


  • Cape Town, Western Cape, South Africa WNS Full time

    Senior General Manager: Operations - Job DescriptionJob Purpose:The purpose of this position is to lead all aspects of operational delivery and growth for our US based biggest account, part of Insurance, in WNS Globally.This leader will be responsible for all aspects of operational delivery, new and existing LOBs growth, commercial delivery, client...


  • Cape Town, Western Cape, South Africa Amicorp Group Full time

    About the OpportunityThe Amicorp Group is seeking an Operational Excellence Manager to lead the development and implementation of operational processes and procedures related to capital markets deals and transactions. This role will be responsible for ensuring operational efficiency and addressing client delivery matters related to capital markets.Main...


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    About Lead Generation GroupLead Generation Group is at the forefront of redefining the lead generation landscape. Our rapidly expanding company is seeking individuals who excel in high-stakes, high-reward sales environments. Specializing in connecting businesses with qualified leads, we are on a trajectory of impressive growth.Our MissionOur mission is to...


  • Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full time

    We are seeking an experienced leader to join our team as an Operations Director. In this role, you will be responsible for managing client relationships, leading high-performing teams, and driving business growth and operational excellence.As a seasoned professional, you will have a proven track record of delivering results-driven solutions that meet and...


  • Cape Town, Western Cape, South Africa FNZ Full time

    We are seeking a highly experienced Senior Business Operations Manager to join our team at FNZ. As a key member of our leadership team, you will be responsible for driving business growth and success by leading cross-functional teams and implementing process improvements.About the RoleYou will lead cross-functional teams to deliver large-scale projects,...


  • Cape Town, Western Cape, South Africa Sanlam Limited Full time

    About the PositionWe are seeking a highly skilled Operations Excellence Specialist to join our team. As a key member of our Business Process Optimization function, you will be responsible for driving and delivering services to support business process capabilities across the organization.You will lead and facilitate process improvement initiatives, providing...


  • Cape Town, Western Cape, South Africa The Legends Agency Full time

    We are looking for a talented Operations Excellence Specialist to join our team at The Legends Agency.The ideal candidate will have experience in operations management, leadership, and problem-solving.You will play a crucial role in ensuring efficient deal approvals, merchant onboarding, compliance checks, and smooth execution of business processes.Key...


  • Cape Town, Western Cape, South Africa Somewhere Full time

    Somewhere, a renowned non-profit organisation, is looking for a Chief Operating Officer (COO) to drive business growth and sustainability. As a key member of the Board, the COO will be responsible for developing and implementing operational strategies to enhance programme delivery and performance.Core Functions:Design and implement efficient operational...