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Head of Learning and Innovation

1 week ago

Sandton, South Africa Merchants Full time
Company Overview

Merchants is a globally recognized leader in customer experience excellence, leveraging innovative technology, world-class training, and best practice models.

About the Job

We don't just train people—we transform careers. As Head of Merchants Academy, you will have the opportunity to make a real impact and take your career to the next level.

Job Description
  • Develop and implement academic programs and curriculum design
  • Drive strategic learning initiatives and manage funding grants
  • Lead a team of professionals and foster a culture of growth & excellence
  • Ensure compliance with regulatory and governance frameworks
About You

We are looking for a candidate with passion for empowering people and fostering transformational learning. Your expertise in curriculum design, training methodologies, and accreditation will be invaluable in this role.

A strong understanding of government regulations & grant processes, combined with proven leadership in business management & financial planning, will enable you to drive success in this position.