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DC Operations Analyst

2 months ago

Cape Town, Western Cape, South Africa takealot Full time

About Takealot.com

Takealot.com is a leading South African online retailer seeking a highly skilled DC Operations Analyst to join our team in Cape Town.

We are a young, dynamic, and hyper-growth company looking for smart, creative, and hard-working individuals with integrity to join us. We offer a market-related total remuneration package, a great work environment, and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

Reporting to the Operations Analytics Manager

Your Responsibilities

  • Develop operational reports and run reports to support measurement of key performance indicators.
  • Prepare exception-based reporting and drive implementation of business improvement ideas.
  • Validate existing reports and data sets and resolve issues with reports and performance indicators as identified.
  • Develop a clear understanding of the operational intricacies and behaviors and identify improvement opportunities/levers to improve key metrics.
  • Create effective data visualizations/dashboards/reports/presentations to communicate insights and updates to the management and product team.
  • Generate regular reports on operational performance and provide insights/recommendations to the business.
  • Analyze the success and effectiveness of process changes.
  • Facilitate the performance improvement of various teams within the business by identifying operational gaps. This must be performed through testing and analysis and recommendation of process changes.
  • Lead requirements elicitation workshops with stakeholders to define high-level business requirements for operational reporting or to improve business performance.
  • Assist stakeholders to prioritize the requirements. Obtain sign-off on the specifications.
  • Mine data for insights, test, and validate hypotheses about operational behaviors. Liaise with stakeholders from different departments and prioritize tasks.

Qualifications

  • Bachelor's degree in engineering, Information Systems, BCom Supply Chain/Logistics, Computer Science, Science, or similar degree & 3+ years' experience in a Data, Engineering role within a fast-paced, product-led, and growth-focused organization, playing a key role in data gathering, data analysis, and helping the team make data-based decisions.
  • Or a relevant Higher Certificate & 6 Years relevant experience in a Data, Engineering role within a fast-paced, product-led, and growth-focused organization, playing a key role in data gathering, data analysis, and helping the team make data-based decisions.
  • Strong hands-on experience with SQL (Google BigQuery preferred), Dashboarding (Google Data/Looker Studio preferred, Power BI, Tableau, etc.), and Python. Advantageous.
  • Automation Experience beneficial.
  • High level of proficiency with MS Office packages with proven advanced proficiency in Excel/Google Sheets, Docs & Slides.
  • Experience with large datasets and optimization on digital platforms.
  • Retail or e-commerce and Supply Chain industry experience beneficial.

Attributes Required

  • Solutions-oriented, can-do attitude, and high energy.
  • Strong analytical and critical thinking, using data to inform decisions.
  • Ability to identify areas of improvement in current processes.
  • Ability to use logic and common sense to arrive at conclusions.
  • Passion for understanding ambiguous, complex problems and driving high-quality, innovative, clean solutions.
  • Highly structured thinker with strong attention to detail.
  • Ability to handle multiple competing priorities in a fast-paced environment.
  • Must have exceptional communication skills to help deliver insights to diverse stakeholders.
  • Detail-oriented, outcome, and process-focused.
  • Willingness to learn and personal desire to keep up to date with technology and process.

We Seek to Employ an Extraordinary Mind

  • Respectful but forthright.
  • Expert at doing, who can not only design but also execute.
  • Analytical, able to use data to make decisions.
  • Competitive, self-directed, and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours).
  • Passionate about the potential of e-commerce and delivering a world-class customer experience.
  • Entrepreneurial, thrives under change, and accepts it is a constant and always looks for solutions to do something better and faster.
  • Business SMART. Able to think about problems from a business perspective using technical and product input.
  • Curious and challenge the status quo.
  • Innovative and enjoys iteration.
  • Collaborative.
  • Will be at the cutting edge of developing new concepts for takealot.com.
  • Thinks like an owner of the business.
  • SMART, has INTEGRITY, and is HARD WORKING.