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Operations Manager

1 month ago

Kempton Park, Gauteng, South Africa Work Africa Full time
Job Overview

We are seeking an experienced Operations Manager to lead our plant and equipment team in Isando. As a key member of our management team, you will be responsible for ensuring the successful operation of our branch, driving sales growth, and maintaining excellent customer relationships.

About You

To be successful in this role, you will have a strong background in people management, financial management, and technical knowledge, particularly in the forklift industry. You will also possess excellent problem-solving skills and be able to work effectively in a fast-paced environment.

Key Responsibilities
  • Manage daily sales performance, including rental, parts, and service targets, and develop strategies to achieve budget requirements.
  • Oversee all Work in Progress (WIP) and ensure accurate processing of warranty claims to maintain high levels of customer satisfaction.
  • Monitor and analyze branch financial performance, revenue, and expense, and implement cost-effective strategies to optimize profitability.
  • Develop and implement effective staff training programs, mentorship, and coaching to enhance staff performance and morale.
  • Build and maintain strong relationships with key customers, partners, and stakeholders, and identify new business opportunities.
What We Offer

We offer a competitive salary package, negotiable based on experience, and a range of benefits that support your career development and well-being.

How to Apply

Please submit your application, including your CV and qualifications, to us. We look forward to hearing from you