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E-Commerce Operations Manager

2 months ago

Midrand, Gauteng, South Africa Wild Dreams Hospitality Full time
About the Role

We are seeking a highly skilled and experienced E-Commerce Inbound Supervisor to join our team at Wild Dreams Hospitality. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient management of our e-commerce operations.

Key Responsibilities
  • Supply Chain Management: Develop and implement effective supply chain strategies to meet business objectives.
  • Logistics and Operations: Oversee the receipt, storage, and distribution of goods, ensuring timely and accurate delivery.
  • Staff Management: Lead and motivate a team of logistics and e-commerce professionals, providing guidance and support to ensure excellent performance.
  • Performance Management: Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
  • Change Management: Adapt to and implement changes in the e-commerce landscape, ensuring minimal disruption to business operations.
  • Communication: Develop and maintain effective communication channels with internal stakeholders, including sales, marketing, and customer service teams.
Requirements
  • Tertiary Qualification: A degree in a relevant field such as supply chain management, logistics, engineering, or project management.
  • Experience: At least three years of experience in production, supply chain management, logistics, and/or e-commerce.
  • Language Skills: Fluency in Afrikaans and English, with exceptional writing and communication skills.
  • Personal Qualities: A target-oriented and performance-driven attitude, with the ability to work productively, efficiently, and effectively under tight timescales and pressure.