Dining Room Server

17 hours ago


Cape Town, Western Cape, South Africa Crew Life at Sea Full time

Cruise Ship Waiter Job Description

About the Role:

We are seeking a skilled and friendly Waiter to join our team on board our cruise ships. As a Waiter, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities:

  • Greet guests and escort them to their tables
  • Present menus and make recommendations based on guests' preferences
  • Take and serve food and beverage orders
  • Ensure accuracy and efficiency in delivering orders to guests
  • Handle any special requests or dietary restrictions
  • Maintain a clean and organized dining area
  • Handle payments and process orders through the POS system
  • Upsell menu items and promote special offers
  • Build and maintain relationships with guests to ensure their satisfaction
  • Collaborate with the kitchen and bar staff to ensure smooth operations
  • Follow all safety and sanitation procedures
  • Attend training sessions and meetings as required by the company

Requirements:

  • Proven experience as a Waiter or in a similar role
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Strong knowledge of food and beverage menus
  • Familiarity with POS systems
  • Ability to work in a team and independently
  • Availability to work flexible hours, including weekends and holidays
  • Basic math and computer skills
  • High school diploma or equivalent
  • Must be able to pass a background check and drug test

What We Offer:

As a member of our Crew Life at Sea team, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests from around the world. You will also have access to training and development opportunities to help you grow in your career.

Remote Work:

No


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