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Relationship Building Specialist

2 weeks ago

Pietermaritzburg, KwaZulu-Natal, South Africa Rmbwestport Full time
Job Summary

The Relationship Building Specialist will play a critical role in fostering strong relationships with customers, identifying sales opportunities, and driving business growth. This individual will be responsible for delivering exceptional customer service, communicating effectively with customers, and collaborating with internal stakeholders to achieve business objectives.

Key Performance Indicators
  • Develop and maintain strong relationships with customers, resulting in increased customer satisfaction and loyalty.
  • Identify and capitalize on sales opportunities, driving business growth and revenue expansion.
  • Effectively communicate with customers, providing clear and concise information about our products and services.
  • Collaborate with internal stakeholders to inform decision-making and optimize customer interactions.
  • Stay up-to-date with industry trends and developments to ensure continuous improvement in customer service delivery.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build trust and rapport with customers.
  • A deep understanding of our products and services, as well as industry trends and developments.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously.
  • Strategic thinking and problem-solving skills to drive business growth and improve customer satisfaction.