Quality Assurance Specialist

1 month ago


Cape Town, Western Cape, South Africa Ten Group Full time

At Ten Group, we're seeking a seasoned Quality Assurance Specialist to join our team. This role is perfect for an individual who's passionate about delivering exceptional service and ensuring seamless experiences for our discerning clientele.

About the Role

We're looking for a detail-oriented professional with a keen eye for quality assurance processes. As a Quality Assurance Specialist, you'll be responsible for overseeing QA procedures, coaching teams on best practices, and driving continuous improvement initiatives. Your expertise will play a crucial role in upholding our vision of providing unparalleled services globally.

The ideal candidate will have a strong background in quality assurance, excellent communication skills, and the ability to work collaboratively with cross-functional teams. If you're a driven individual who thrives in a dynamic environment, this could be your dream opportunity

Responsibilities
  • Manage and oversee QA processes to ensure compliance with industry standards
  • Coach and train teams on quality assurance best practices
  • Collaborate with stakeholders to identify areas for improvement and implement solutions
  • Develop and maintain regular QA reports to track performance
Requirements

To succeed in this role, you'll need:

  • Bachelor's degree or equivalent experience in a related field
  • Minimum 3 years' experience in quality assurance or a related field
  • Excellent communication and interpersonal skills
  • Proficiency in English (written and spoken)
Benefits

We offer a competitive salary range of $70,000 - $90,000 per annum, depending on experience. Additional benefits include hybrid working options, paid time off, and opportunities for career growth and development. Our team is dedicated to fostering a positive and inclusive work environment, and we're committed to supporting your success every step of the way



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