Sales and Account Manager

6 days ago


Cape Town, Western Cape, South Africa Callforceoutsourcing Full time

We are seeking a highly motivated Business Development Representative to join our team at Callforceoutsourcing.

The role involves managing client relationships and providing HR support and IR services for contact centre teams based on client sites.

Key responsibilities include:

  • Engaging with the client management team to ensure effective operational management.
  • Implementing and maintaining Service Level Agreements and Standard Operating Procedures.
  • Identifying trends and analysing the needs of the client to propose operational interventions.

The successful candidate will also be responsible for:

  • Managing credit control respect of billings to clients.
  • Providing HR administration including management of all associated staffing administration.
  • Submitting payroll and leave queries, follow through on queries.

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