Insurance Risk Manager

1 month ago


Johannesburg, Gauteng, South Africa WatersEdge Solutions Full time
About the Role

We are seeking a highly skilled Underwriter to join our team at WatersEdge Solutions in Johannesburg North.

The ideal candidate will be responsible for delivering exceptional customer service, ensuring compliance with FSB regulations and underwriting guidelines, and building strong relationships with clients, insurers, and internal stakeholders.

Key Responsibilities

Key Responsibilities:

  • Securing New Business:
    • Work closely with Account Executives to obtain prospective clients' current insurance details.
    • Approach the market for quotes, complete comparisons, and prepare required documentation.
    • Process policies on the business system, raise invoices, and provide complete documentation packs to Account Executives.
  • Managing Renewals:
    • Prepare claims experience and loss ratio reports, review policies, and ensure all renewal rules are applied correctly.
    • Update comparative spreadsheets, assist Account Executives with market exercises, and draft additional comparisons when necessary.
    • Provide Account Executives with renewal packs for client discussions and follow up on outstanding information.
  • Processing Confirmations and Amendments:
    • Immediately process cover confirmations and handle notifications of interest for financial institutions.
    • Manage amendment requests, obtain necessary terms, and ensure all changes are communicated to clients, Account Executives, and insurers.
  • Handling Cancellations and Multi-Claimant Reports:
    • Manage cancellation requests, liaise with Account Executives for retention efforts, and process cancellations when required.
    • Generate multi-claimant reports, analyse claims, and apply corrective actions as advised by Account Executives.
Requirements

To be successful in this role, you will need to have:

  • A Matric certificate.
  • FAIS Compliant (Short Term Insurance Qualifications at NQF Level 4).
  • Minimum of 5 years of relevant work experience in the short-term insurance industry, preferably in underwriting.
  • Strong time management and organisational skills.
  • Excellent communication and customer service abilities.
  • Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
  • High attention to detail and accuracy.
  • Ability to work independently and as part of a team.


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