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Store Manager

2 months ago

Durban, KwaZulu-Natal, South Africa Talent Evolution Full time
Job Description

Talent Evolution is seeking a highly skilled and experienced Store Manager to join our team. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Store Operations: Manage the overall operations of the store, including opening and closing procedures, inventory management, and cash handling.
  • Customer Service: Provide exceptional customer service, ensuring that all guests receive a positive and memorable experience.
  • Team Management: Lead and motivate a team of retail staff, providing guidance and support to ensure they meet their sales targets and provide excellent customer service.
  • Inventory Management: Monitor and maintain stock levels, ensuring that the store is always fully stocked and that inventory is accurately recorded.
  • Reporting and Analysis: Prepare and submit accurate and timely reports on sales, inventory, and customer service metrics.
  • Loss Prevention: Monitor and prevent loss through effective inventory management and cash handling procedures.
  • Marketing and Promotions: Coordinate and execute marketing programs, including sales, birthday parties, and corporate events.
Requirements:
  • Experience: Previous experience in a retail or hospitality role, with a minimum of one year in a supervisory position.
  • Skills: Excellent verbal and written communication skills, strong interpersonal and problem-solving abilities, and the ability to multitask and prioritize tasks effectively.
  • Education: High school diploma or equivalent required.
  • Availability: Availability to work weekends and holidays as required.