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Emergency Department Coordinator

2 weeks ago

Worcester, Western Cape, South Africa Hahhh Full time

Nights - Unit Secretary, Emergency Department, 32 Hour

In this critical role as a Night Shift Unit Secretary, you will play a vital part in the success of our Emergency Department at Hahhh. Your strong organizational skills, attention to detail, and ability to multitask will ensure seamless operations during nighttime hours.

Key Responsibilities:

  1. Act as the primary point of contact for patients, families, and staff after hours, providing support and guidance as needed.
  2. Manage all incoming and outgoing calls, messages, and faxes, ensuring timely and accurate communication.
  3. Monitor and maintain accurate records, including census data, admissions, transfers, and discharges.
  4. Coordinate with healthcare teams to ensure continuity of care, communicating effectively and efficiently during night shifts.
  5. Perform administrative tasks, such as preparing and distributing reports, updating records, and managing supplies.
  6. Maintain a clean, organized, and safe environment, adhering to infection control protocols and facility standards.
  7. Collaborate with colleagues to develop and implement strategies for improving workflow, efficiency, and patient satisfaction.

Essential Qualifications:

  • High school diploma or equivalent, plus specialized training in a related field.
  • Proven experience working in a fast-paced, dynamic environment, with excellent time management and problem-solving skills.

Career Development:

As a valued member of our team, you will have opportunities for professional growth, development, and advancement within Hahhh. We prioritize investing in our employees' success and well-being, offering comprehensive training programs, mentorship, and career progression options.