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German Speaking Customer Service Representative

1 week ago

Cape Town, Western Cape, South Africa Pick 'N Pay Full time

We are looking for a highly motivated and organized German speaking Customer Service Representative to join our team at the Cape Town International Airport. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests and ensuring that their needs are met.

Key Responsibilities:

  • Preparing for guest arrivals, including coordinating flights, transportation, and accommodations
  • Providing information and assistance to guests, including answering questions and resolving issues
  • Coordinating with tour guides and suppliers to ensure smooth operations
  • Communicating with management and colleagues to ensure effective teamwork

Requirements:

  • Grade 12 qualification
  • German Language Skill of Level B2 (not negotiable)
  • Minimum 3 years experience in a customer-facing role, preferably in an airport environment

The ideal candidate will have excellent communication and interpersonal skills, and be able to work well in a team environment.