Support Specialist

4 days ago


MalutiaPhofung Local Municipality, South Africa FNB Namibia Full time

Welcome to FNB Namibia, where we're committed to delivering exceptional customer experiences. As a Support Specialist, you'll play a vital role in ensuring our customers receive the highest level of support and care.

Key Responsibilities

The successful candidate will be responsible for:

  • Providing expert guidance and support to customers via phone, email, and chat.
  • Resolving complex customer issues in a timely and professional manner.
  • Collaborating with internal teams to ensure seamless service delivery.
  • Maintaining accurate records of customer interactions and issues.

About Our Team

We're a dynamic and supportive team that's passionate about making a difference in our customers' lives. If you're looking for a challenging and rewarding role, we'd love to hear from you.

Requirements

  • Degree in Business Administration or related field.
  • Minimum 2 years of experience in customer-facing roles.
  • Excellent problem-solving and analytical skills.
  • Able to work in a fast-paced environment.

What We Offer

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • Flexible working hours and remote work options.


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